Chapter 10 Flashcards

1
Q

Supply Management

A

the identification, acquisition, and management of inputs and supplier relationships

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2
Q

Five Goals of Supply Management

A
  1. Ensure timely delivery of resources
  2. Reduce total costs
  3. Enhance Quality
  4. Access technology and innovation
  5. Foster sustainability
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3
Q

Sourcing

A

the identification, evaluation, and selection of suppliers

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4
Q

Examples of Supply Risk (4)

A

lean manufacturing
JIT delivery
reliance on a single supplier
global sourcing

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5
Q

Total Cost of Ownership (TCO)

A

all of the costs incurred before, during, and after a purchase

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6
Q

Sustainability

A

business practices designed to positively affect people, society, the planet, as well as profits

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7
Q

Make or Buy Decision

A

the choice between making a product internally or purchasing it from a supplier

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8
Q

Spend Analysis

A

a process that identifies what purchases are being made in an organization

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9
Q

Purchase Requisition

A

a document that communicates needs between the user and supply management

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10
Q

A sourcing strategy must consider: (3)

A

number of suppliers to use
capabilities and location of suppliers
type of relationship and contract length

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11
Q

Supply Base Optimization

A

the determination of the number of suppliers to use

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12
Q

Four Types of Supplier Relationships

A
  1. Adversarial
  2. Arm’s-length
  3. Relationships that acknowledge acceptance of mutual goals
  4. Full Partnerships
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13
Q

Competitive Bidding

A

a selection process in which suppliers submit bids to win the buyer’s business

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14
Q

Request for Proposal/Quotation (RFP/RFQ)

A

documents that describe the purchase requirements as specifically as possible

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15
Q

Weighted-Point Model

A

establishes performance categories that are weighted according to importance

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16
Q

Online Reverse Auctions

A

competitive bidding systems that allow suppliers to submit multiple bids within a fixed time frame

17
Q

Electronic Data Interchange (EDI)

A

the structured secure electronic transmission of data between organizations

18
Q

Supplier Scorecard

A

used to report a supplier’s performance on key performance indicators (KPI)

19
Q

Supplier Relationship Management (SRM)

A

a comprehensive system, facilitated by software, that works on managing the firm’s interactions with its supply base

20
Q

Eight Steps to Outsourcing Decision

A
  1. Asses Fit with the firm’s core competencies
  2. Evaluate the suitability for outsourcing
  3. Evaluate the reasons for outsourcing
  4. Assess all relevant costs
  5. Assess all qualitative factors
  6. Review the capabilities of the supplier
  7. Make and implement a decision
  8. Monitor the decision and revise it as necessary
21
Q

Five Steps to Sourcing Process

A
  1. Analyze spend and markets
  2. Develop sourcing strategy
  3. Identify potential suppliers
  4. Assess and select suppliers
  5. Manage relationships
22
Q

High Supply Risk, High Value

A

Strategic

23
Q

High Supply Risk, Low Value

A

Bottleneck

24
Q

Low Supply Risk, High Value

A

Leverage

25
Q

Low Supply Risk, Low Value

A

Noncritical