Chapter 1 (week 1) Flashcards
What does SME stand for?
Subject Matter Expert
What is a Social Lowfer
People who are lazy and let others do their work
What is synergy? How will you know you have synergistic team?
There would be cohesion, 2+2=5 is how you will know
What is Internal Consulting
you are the manger in an organization confronting any issue pertaining to any of the 1AB3 topics
What is External Consulting
you are hired by an organization to provide advice on any topic on 1AB3
This option offers more advice
What is an Organization
Social inventions— Why
- All organizations are about people
Common Goals—What
- the triple bottom line
- Profit, People, Planet (sustainability)
Group Effort—How
- What is the setup?
What does “slow down to speed up” mean?
To evaluate yourself, where you are in the moment to move forward
How Many Categories of OB are there?
- Micro
- who am I?
- Individuals worker scheme
-worker scheme - Mezo
- How the group workers together - Macro
- The whole idea if a workplace
True or False, . A happy worker is a productive worker
True, but it depends, you could be passionate, but ending up doing bad
True or False,Decision makers tend to continue supporting a course of action even though information suggests that the decision is inefficient
True, they escalate, increase of commitment
there are 3 resources to see escalation
1. Time
2. Money
3. Ego
True or False, Organizations are more effective when they PREVENT conflict amongst employee
False, don’t prevent stress use it to make it positive
True or False? It is better to negotiate alone than as a team
It depends, “forms allow function”
True or False, Companies are most effective when they have a STRONG corporate culture
it depends, it could be strong or healthy corporate culture
True or False, Employees perform better when they don’t experience stress
False, stress can be positive, negative or neutral
Positive stress is exciting
Negative stress eats you up
Neutral either or
what does S+T=R mean
Stituation + Thinking = Response
Stress is —– in your head
stress is 95% in your head
How do you measure stress?
Psychological Symptoms
- sadness
-hopelessness
Psysioloical symptoms
- Hairloss
-anything to do with the body organs
Behavioural
- Increase alcohol use
-decreased sleeping etc
True or False, The best way to change an organization is to get employees to identify and focus on its current PROBLEMS
False
Female leaders involve employees in decisions to a greater extent than do male leaders
True
True or False, Male business students today have mostly overcome the negative stereotypes of female managers that existed 20 years
False
True or False, Top-level executives tend to exhibit Type-A behavior pattern (eg. hard-driving, impatient, competitive, short tempered, strong sense of
time urgency)
False, there has been a change in type B working
Geting Fired is a….
Involuntary change
Demands come from…
outside and inside forces
True or False, Nearly all workers prefer stimulating, challenging job
False, growth needs strenth
True or False, Managers have a very accurate idea about how much their peers and supervisors are paid
False
True or False, Workers have a very accurate idea about how often they are absent from work
False, the under estimate
True or False, Pay is the best way to motivate employees and improve job performance
False
True or False, People who graduate in the upper third of their university class tend to make more money during their careers than do average students
True
True or False, People are DEFINETELY either introverted or extroverted
False, more about the personality matching
True or False, Smokers take more sick days than do non-smoker
True
True or False, If you have to reprimand someone for a misdeed, it is best to do so immediately after the misdeed occur
True
True or False, Highly cohesive groups are also highly productive
It depends, too cohesive is bad as it does not allow diversity “ you need birds to flock together”
What is Organizational Behaviour Analogy
- Understands
- Predicts
- Explains
- Manage
What is the Thermostate Analogy
If there is a significant change, what is the plan, use this analogy
- Current Temperature (state)
- understand your position - Desire Temperature
- Examine the magnetite of the gap and close it
- measure the change and start again
How Many school of though are there to managing human humans?
4 school of thoughts
- Classical/traditional views
- Human Relations
- Human Resources for perspective
- Contingency
What is Sylo Management?
found in most practical opening, and it is when everyone is separated in there own specialization in the workplace
Who considered Sylo management as high efficient
Max Weber
What did Frederick Taylor Do? What was he known as
He took Max weber’s idea and put them in blue collar workplaces. He was known as the time and motion men. As he would time their washroom breaks, and lunch breaks which created observation and measurements (rules and standards)
What is the Peace Rate System?
It was based on widgets, they got payed by peace, it is now called bonuses/commissions
Explain the Classical/traditional management
This type of management was strict with rule and regulations, struct dealing etc, Freddy and Max thought this was a good way of managing
Explain Human Relation Management
This type of style was more oriented towards group work and employee needs
Maslow– low GNS high GNS
Mcgregor– theory y–workers would want to contribute potivelty if you give them a chance different from theory X (school 1)
The Hawthorne Studies– peoples perform better when they are being watched becasuenthey feel as if they are apart of something
Explain the Human Resource perspective management
Participative management
- Workplace democracy
- Fostering autonomy
- Employees contributing to productivity
empolyees had more freedom in the workplace,
this school gives voices to employees, if you satdfiy workers you will begin to see prodyctiviity
Explain Contingency management
This is where we are right now, there is not best way too management depends on the situation
What do managers do according to Minzberg?
- informational Roles– they are scanning for informational, they disseminate informations
- Interpersonal roles– how managers manaintin relationships with peoples indie and outside their organization
- descionsal roles–entrpruial type, are you able to Turon problems into opportunities, handle conflict
What do managers do according to luthans et al ?
- routine communications– communicaitons with bosses moving downwards to employees
- Traditional management– planning, staffing,hiring
- Networking–socilizing netokwring, interesting
- Human Resource management
– how to recruit people, how to performance mange
What are the agendas according to kotter for managing?
- Agenda setting– setting goals , actions steps
- Agenda Implementation- do you actually do the goals, do you have good time managment
- Networking– playing with politics, socializingm formal and informal contacts
What are to core competencies in mangerial minds that peoples look for?
- initution– gut sense, good gut sense
- situational sensing–the ability to understand situation and adapt to it
- rapid mental processing–being quick to access situations
- synthesizing– ability of moving many parts together
- analysis-the ability to see lots of data
What are the common consulting areas managers are facing today?
- Diversity management–abailty to understand different cultural backgrounds, different age,gener, schooling etc
- Employee health and well being
- positive OB
- dealing with job security, stress management, - Talent and Employee Management
- how to fire properly
- how to attract the right peoples, bow to manage them
