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Organizational Behaviour 1AB3 > Chapter 1 (week 1) > Flashcards

Chapter 1 (week 1) Flashcards

1
Q

What does SME stand for?

A

Subject Matter Expert

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2
Q

What is a Social Lowfer

A

People who are lazy and let others do their work

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3
Q

What is synergy? How will you know you have synergistic team?

A

There would be cohesion, 2+2=5 is how you will know

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4
Q

What is Internal Consulting

A

you are the manger in an organization confronting any issue pertaining to any of the 1AB3 topics

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5
Q

What is External Consulting

A

you are hired by an organization to provide advice on any topic on 1AB3
This option offers more advice

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6
Q

What is an Organization

A

Social inventions— Why
- All organizations are about people
Common Goals—What
- the triple bottom line
- Profit, People, Planet (sustainability)
Group Effort—How
- What is the setup?

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7
Q

What does “slow down to speed up” mean?

A

To evaluate yourself, where you are in the moment to move forward

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8
Q

How Many Categories of OB are there?

A
  1. Micro
    - who am I?
    - Individuals worker scheme
    -worker scheme
  2. Mezo
    - How the group workers together
  3. Macro
    - The whole idea if a workplace
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9
Q

True or False, . A happy worker is a productive worker

A

True, but it depends, you could be passionate, but ending up doing bad

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10
Q

True or False,Decision makers tend to continue supporting a course of action even though information suggests that the decision is inefficient

A

True, they escalate, increase of commitment
there are 3 resources to see escalation
1. Time
2. Money
3. Ego

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11
Q

True or False, Organizations are more effective when they PREVENT conflict amongst employee

A

False, don’t prevent stress use it to make it positive

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12
Q

True or False? It is better to negotiate alone than as a team

A

It depends, “forms allow function”

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13
Q

True or False, Companies are most effective when they have a STRONG corporate culture

A

it depends, it could be strong or healthy corporate culture

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14
Q

True or False, Employees perform better when they don’t experience stress

A

False, stress can be positive, negative or neutral
Positive stress is exciting
Negative stress eats you up
Neutral either or

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15
Q

what does S+T=R mean

A

Stituation + Thinking = Response

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16
Q

Stress is —– in your head

A

stress is 95% in your head

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17
Q

How do you measure stress?

A

Psychological Symptoms
- sadness
-hopelessness
Psysioloical symptoms
- Hairloss
-anything to do with the body organs
Behavioural
- Increase alcohol use
-decreased sleeping etc

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18
Q

True or False, The best way to change an organization is to get employees to identify and focus on its current PROBLEMS

A

False

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19
Q

Female leaders involve employees in decisions to a greater extent than do male leaders

A

True

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20
Q

True or False, Male business students today have mostly overcome the negative stereotypes of female managers that existed 20 years

A

False

21
Q

True or False, Top-level executives tend to exhibit Type-A behavior pattern (eg. hard-driving, impatient, competitive, short tempered, strong sense of
time urgency)

A

False, there has been a change in type B working

22
Q

Geting Fired is a….

A

Involuntary change

23
Q

Demands come from…

A

outside and inside forces

24
Q

True or False, Nearly all workers prefer stimulating, challenging job

A

False, growth needs strenth

25
Q

True or False, Managers have a very accurate idea about how much their peers and supervisors are paid

A

False

26
Q

True or False, Workers have a very accurate idea about how often they are absent from work

A

False, the under estimate

27
Q

True or False, Pay is the best way to motivate employees and improve job performance

A

False

28
Q

True or False, People who graduate in the upper third of their university class tend to make more money during their careers than do average students

A

True

29
Q

True or False, People are DEFINETELY either introverted or extroverted

A

False, more about the personality matching

30
Q

True or False, Smokers take more sick days than do non-smoker

A

True

31
Q

True or False, If you have to reprimand someone for a misdeed, it is best to do so immediately after the misdeed occur

A

True

32
Q

True or False, Highly cohesive groups are also highly productive

A

It depends, too cohesive is bad as it does not allow diversity “ you need birds to flock together”

33
Q

What is Organizational Behaviour Analogy

A
  1. Understands
  2. Predicts
  3. Explains
  4. Manage
34
Q

What is the Thermostate Analogy

A

If there is a significant change, what is the plan, use this analogy

  1. Current Temperature (state)
    - understand your position
  2. Desire Temperature
  3. Examine the magnetite of the gap and close it
  4. measure the change and start again
35
Q

How Many school of though are there to managing human humans?

A

4 school of thoughts

  1. Classical/traditional views
  2. Human Relations
  3. Human Resources for perspective
  4. Contingency
36
Q

What is Sylo Management?

A

found in most practical opening, and it is when everyone is separated in there own specialization in the workplace

37
Q

Who considered Sylo management as high efficient

A

Max Weber

38
Q

What did Frederick Taylor Do? What was he known as

A

He took Max weber’s idea and put them in blue collar workplaces. He was known as the time and motion men. As he would time their washroom breaks, and lunch breaks which created observation and measurements (rules and standards)

39
Q

What is the Peace Rate System?

A

It was based on widgets, they got payed by peace, it is now called bonuses/commissions

40
Q

Explain the Classical/traditional management

A

This type of management was strict with rule and regulations, struct dealing etc, Freddy and Max thought this was a good way of managing

41
Q

Explain Human Relation Management

A

This type of style was more oriented towards group work and employee needs

Maslow– low GNS high GNS
Mcgregor– theory y–workers would want to contribute potivelty if you give them a chance different from theory X (school 1)
The Hawthorne Studies– peoples perform better when they are being watched becasuenthey feel as if they are apart of something

42
Q

Explain the Human Resource perspective management

A

Participative management
- Workplace democracy
- Fostering autonomy
- Employees contributing to productivity
empolyees had more freedom in the workplace,
this school gives voices to employees, if you satdfiy workers you will begin to see prodyctiviity

43
Q

Explain Contingency management

A

This is where we are right now, there is not best way too management depends on the situation

44
Q

What do managers do according to Minzberg?

A
  1. informational Roles– they are scanning for informational, they disseminate informations
  2. Interpersonal roles– how managers manaintin relationships with peoples indie and outside their organization
  3. descionsal roles–entrpruial type, are you able to Turon problems into opportunities, handle conflict
45
Q

What do managers do according to luthans et al ?

A
  1. routine communications– communicaitons with bosses moving downwards to employees
  2. Traditional management– planning, staffing,hiring
  3. Networking–socilizing netokwring, interesting
  4. Human Resource management
    – how to recruit people, how to performance mange
46
Q

What are the agendas according to kotter for managing?

A
  1. Agenda setting– setting goals , actions steps
  2. Agenda Implementation- do you actually do the goals, do you have good time managment
  3. Networking– playing with politics, socializingm formal and informal contacts
47
Q

What are to core competencies in mangerial minds that peoples look for?

A
  1. initution– gut sense, good gut sense
  2. situational sensing–the ability to understand situation and adapt to it
  3. rapid mental processing–being quick to access situations
  4. synthesizing– ability of moving many parts together
  5. analysis-the ability to see lots of data
48
Q

What are the common consulting areas managers are facing today?

A
  1. Diversity management–abailty to understand different cultural backgrounds, different age,gener, schooling etc
  2. Employee health and well being
    - positive OB
    - dealing with job security, stress management,
  3. Talent and Employee Management
    - how to fire properly
    - how to attract the right peoples, bow to manage them

Organizational Behaviour 1AB3 (4 decks)

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