Chapter 1: The Supervisor And Management Process Flashcards
Characteristics of natural leader
Emphasizes technical work
Centralizes decision making
Takes intuitive action
Communicates one-way
Organizes in terms of personalities
Control by inspection
Peter Drucker refers to internal problems of enterprise and management.Briefly describe the FOUR tasks he recommends in dealings with these problems.
First: Become aware of the problems of manageability. There are limits beyond which an enterprise becomes too big to be managed and particularly too complex to be managed.
Second: A major area is that of decision-making. Although in modern business we refer to “decisions” there is actually only one right answer. This applies to all problems where the job is to restore or maintain the operation at a present level. A group of managerial decisions dealing especially with Human Resources may not have one right answer. This therefore created risk.
Thirdly: Entrepreneurial decisions. Here there is no right answer. There is the ability to take the right risk - to innovate and change the trend rather than to follow it or to anticipate it. The aim is not to eliminate risk, but to make the enterprise capable of taking bigger , but right risks.
Fourthly: The task of management science dealing with people and things. To succeed one must integrate it into one process.