Chapter 1: The Challenging Context of International Business Flashcards
denotes the operations of a company outside its home or domestic market.
foreign business
business carried out across national borders (any time you’re operating in more than one country).
international business
If you’re based in France and you do business in England, what type of business is this?
foreign/international business
a company with operations in multiple nations.
international company
Internal/external environments are the environments you CAN control.
Internal
Give 3 examples of internal environment forces you can control.
- Production
- Employees
- Wages
Internal/external environments are the environments you CANNOT control.
external
What are the 11 forces of an external environment that you can’t control?
- Competitive
- Distributive
- Economic
- Socioeconomic
- Financial
- Legal
- Physical
- Political
- Sociocultural
- Labor
- Technological
What type of markets deal with both external and internal environments?
Domestic markets
What type of markets deal with external, internal, and international environments?
International markets
T or F: International environments are more complicated than internal/external environments.
If true, why?
True, because it is a part of the external environment, meaning you can’t control it. You’re dealing with different languages, cultures, exchange rates, legal systems, etc.
What environment is this describing: All the uncontrollable forces originating in the home country that surround and influence the life and development of the firm.
Domestic Environment
What environment is this describing: All the uncontrollable forces originating outside the home country that surround and influence the firm. (difficult because you have to deal with people that are very different like their values).
International Environment
On an international level, you are dealing with many different people with different backgrounds, cultures, etc. This is important because _______ is everything.
perception
T or F: Decision making is easier in an international environment compared to decision making in a domestic environment.
False; it is harder!
Unconscious reference to your own cultural values (we’re all a product of our environment) when judging behaviors of others in a new and different environment.
self-reference criterion
The self-reference criterion adds _______ to doing business in foreign environments.
complexity
T or F: In international business, you have to be flexible.
True
International managers have three choices in deciding what to do with a concept/ technique employed in domestic operations:
- Transfer it intact (keep exactly as is)
- Adapt it to local conditions
- Not use it overseas
T or F: international business is a new phenomenon.
False; it’s been going on for thousands of years.