Chapter 1 The Challenge of Effective Public Organization and Management Flashcards

1
Q

who gets what, when, and how (Harold Lasswell, 1936)

A

Politics

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2
Q

“sum of government activities” (B.Guy Peters, 2019)

A

Public Policy

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3
Q

Social device for achieving group means through a state purpose (Daniel Katz & Robert Kahn, 1966)

A

Organization

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4
Q

government in action (Shatritz et al., 2017)

A

Public Administration

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5
Q

the art of doing the right things

A

Leadership

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6
Q

the art of doing things right

A

management

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7
Q

heavily influenced by the political and governmental context in which they operate

A

Public policy and organizations

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8
Q

differences between government and privately owned organizations

A

Skepticism

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9
Q

Treats private and public management as similar in most important respects; organization theory; organization behavior

A

Generic Tradition

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10
Q

consists of a group of people working together to pursue a

goal

A

organization

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11
Q

organizations retain resources from what

A

their environment

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12
Q

how do organizations transform resources?

A

by accomplishing tasks and applying

technologies to achieve performance of goals

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13
Q

how to organizations deal with uncertainties?

A

by organizing activities and establishing structures and processes

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14
Q

relatively stable observable assignments and divisions achieved through hierarchies, rules, and so on

A

structures

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15
Q

dynamic and play an important role in coordination; they include such matters as decision-making,
communication, and determining power relationships

A

processes

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16
Q

research focuses on individual group behaviors and analyze motivation, work satisfaction, leadership, attitudes and behavior

A

organizational behavior

17
Q

industrial and social psychology

A

study of organizational behavior

18
Q

based on sociology, organization as a whole; analyze organizational environments; goals, effectiveness; strategy and decision making

A

organization theory