Chapter 1: Strategic HRM

Question 1

What Is HRM

Answer 1

leadership and management of people in an organization using systems, methods, and processes that help increase performance

Question 2

What is human resource department

Answer 2

specialized group with primary focus on HR systems

Question 3

Strategic HRM

Answer 3

using HRM to support org missions

ex: Costco: high volume value based sales
- few people on retail floor to help
- more cashiers to move people quick

Question 4

Gamification

Answer 4

mimicking games to encourage engagement

Question 5

Effective Strategic Human Resource focuses on considering

Answer 5

• enviorment
• mission
• objectives
• internal strengths
• internal weaknesses

Question 6

Mission statement

Answer 6

set showing purpose and longterm goals of org

“who are we and what we do”

Question 7

3 Generic business strategies

Answer 7

1. cost leadership
   - get customers because you have the lowest price
2. Product diffrienation strategy
   - get customers because product is different
3. Focus Strategy
   - get customers by focusing on specific segment of market

Question 8

environmental scan

Answer 8

identify external threats and opportunities

• economic
• technology
• culture

Question 9

Steps to Make HRM strategic

Answer 9

Step 1: find org mission, goals and, strategy analysis

Step 2: Enviormental scan

Step 3: Analysisi of Organizational character ann culture

step 4: choice and implementation of Hr Strategies

Step 5: Review, Evaluate , and audit HR strategies

Question 10

3 types of authority

Answer 10

staffing: authority to advise but not direct others

Line: authority to make decisions about production performance and people

Functional: allows for staff experts to make a decision and take actions normally reserved for line managers