Chapter 1 part 1 Flashcards
Data
facts that are collected, recorded, stored, and processed by an information system
Information
data that have been organized and processed to provide meaning and improve the decision-making process
System
a set of two or more interrelated components that interact to achieve a goal
Goal conflict
is when a subsystem is inconsistent with the goals of another subsystem or with the system as a whole
Goal congruence
is when a subsystem achieves its goals while contributing to the organization’s overall goal
Value of information
is the benefit produced by the information minus the cost of producing it
Characteristics of useful information
- relevant
- reliable
- complete
- timely
- understandable
- verifiable
- accessible
Relevant
reduces uncertainty, improves decision making, or confirms or corrects prior expectations
Reliable
free from error or bias; accurately represents organization events or activities
Complete
does not omit important aspects of the events or activities it measures
Timely
provided in time for decision makers to make decisions
Understandable
presented in a useful and intelligible format
Verifiable
two independent, knowledgeable people produce the same information
Accessible
available to users when they need it and in a format they can use
Information overload
when the limits to the amount of information that can be absorb and process are passed, resulting in a decline in decision-making quality and an increase in the cost providing that information
