Chapter 1 / Nature and Purpose of a business Flashcards

1
Q

What is a Business?

A

A business is an organisation that exists to provide goods and services on a commercial basis to customers

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2
Q

Why do Businesses exist?

A

Businesses exist to provide goods and services on a commercial basis to customers

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3
Q

What are the benefits of a Business to Society?

A

Create employment, Drive Innovation, Create wealth

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4
Q

What is a start-up?

A

A start-up is a new Business, formed by one or more entrepreneurs.

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5
Q

What is the role of an entrepreneur?

A

Spots business opportunities, takes risks to gain future returns, Trigger for creation of growth of new business enterprises.

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6
Q

What is the transformation process ?

A

Describes what happens inside the business. value is added to inputs to create outputs.

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7
Q

What are the inputs to the transformation process?

A

Land,Labour,Capital,Enterprise

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8
Q

What is B2B and B2C?

A

Business to business, Business to customer

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9
Q

What are the business sectors?

A

Primary (mining), Secondary (manufacturing), Tertiary (retailing), Quaternary (software development)

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10
Q

What is a mission?

A

A qualitative statement of the business’s aims

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11
Q

What is the aim?

A

The aim is a long-term plan from which business objectives are derived.

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12
Q

What is the objective?

A

The specific intended outcomes of business strategy, medium to long term targets established to co-ordinate the business.

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13
Q

How does the objective hierarchy work?

A

The objectives move down from the mission getting more specific. Overal objectives become more specific.

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14
Q

What is a mission statement?

A

A mission statement sets out what the firm is trying to achieve, this stimulates and directs the organisation.

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15
Q

What makes a good mission?

A

Has a way to measure progress, differentiating the business from competitors, and defines the markets that the firm wants to operate within.

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16
Q

What are the criticisms of mission statements?

A

Arent always backed up by actions, vague and general, state the obvious, not reality.

17
Q

What are Smart Objectives?

A

Specific - exact details of what to be achieved.
Measurable - Capable of measurement - to see progress
Achievable - Realistic to the resources of the business
Relevant - Objectives should be relevant to the people responsible for achieving them.
Time Bound - Realistic time constraints

18
Q

What influences business objectives?

A

Business age, ownership, market conditions ,competition

19
Q

Why do businesses set objectives?

A

Managers can ensure everyone is working towards the same goal, employee motivation, managers can evaluate the success of the business.