Chapter 1: Management

Question 1

Handling of people tactfully and the consolidation of their efforts and activities in the organization.

Answer 1

Management

Question 2

Who is the person that said management can be defined in three ways?

Answer 2

Theo Heimann

Question 3

Three ways of management.

Answer 3

Management as: noun, process, discipline.

Question 4

Group of people who work together in an organized way for a shared purpose/common good.

Answer 4

Organization

Question 5

Enumerate the functions of management.

Answer 5

Planning, Organizing, Staffing, Directing, Controlling

Question 6

It involves mapping out of exactly how to realize a specific goal.

Answer 6

Planning

Question 7

Determines what tasks have to be done, who needs to do the task and how the tasks are to be performed.

Answer 7

Organizing

Question 8

Involves thorough recruient, selection, and hiring of potential personnel in the organization.

Answer 8

Staffing

Question 9

Involves the supervision and motivation of manager towards his/her employees to be more productive and efficient.

Answer 9

Directing

Question 10

Deals with monitoring the company’s progress and ensuring that all other functions are operating efficiently.

Answer 10

Controlling

Question 11

Enumerate the theories of management.

Answer 11

Claasical, Neo-Classical, and Modern Management Theory

Question 12

Oldest theory which gives emphasis on the economic rationality of people that through their efforts yield greatest monetary benefits or income.

Answer 12

Classical Theory

Question 13

This theory evolved in response shift from handicraft to industrial production. Members are motivated by economic incentives.

Answer 13

Classical Theory

Question 14

The Theory of Social Economic Organization

Answer 14

Max Weber (1905)

Question 15

This theory follows the principles of bureaucracy such as; management by rules, employment are based technical qualification and other principles.

Answer 15

The Theory of Social and Economic Organization (Max Weber, 1905)

Question 16

This theory follows the principles of bureaucracy such as; management by rules, employment are based technical qualification and other principles.

Answer 16

The Theory of Social and Economic Organization (Max Weber, 1905)

Question 17

Principles of Scientific Management

Answer 17

Frederick Taylor (1911)

Question 18

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Answer 18

Principles of Scientific Management (Frederick Taylor, 1911)

Question 19

Time and Motion Studies

Answer 19

Frederick Taylor (1912 - 1924)

Question 20

This theory’s expected results are employee satisfaction, productivity, and efficiency.

Answer 20

Time and Motion Studies (Frederick Taylor, 1912 - 1924)

Question 21

Project Scheduling or the Gantt Chart

Answer 21

Henry Gantt (1910 - 1915)

Question 22

This theory is a project scheduling model for increasing the efficiency of project execution and completion

Answer 22

Project Scheduling or the Gantt Chart (Henry Gantt, 1910 - 1915)

Question 23

The Administrative School of Management

Answer 23

Henry Fayol (1916)

Question 24

This theory emphasize that managers need specific roles in order to manage work and workers. He enumerated 6 functions of management; the forecasting, planning, organizing, commanding, coordinating, and controlling.

Answer 24

The Administrative School of Management (Henry Fayol, 1916)

Question 25

This theory believes that the best way toward gaining maximum productivity from workers is through motivation. Giving emphasis in the positive impact of social relationship of worker productivity.

Answer 25

Neo-Classical Theory

Question 26

Participative Leadership

Answer 26

Mary Parker Follett

Question 27

Workers and managers equally share power and responsibility for decision making and therefore, their outcomes.

Answer 27

Participative Leadership (Mary Parker Follett)

Question 28

The Hawthrone Effect

Answer 28

Hawthrone Studies

Question 29

Workers care about self-fulfilment, autonomy, empowerment, social status and personal relationship with co-workers and managers.

Answer 29

The Hawthrone Effect (Hawthrone Studies)

Question 30

...

Answer 30

Elton Mayo/Fritz Roethlisberger

Question 31

People are social being, motivated by social needs. The psychological needs of individual significantly impact group performance.

Answer 31

Human Relation Theory of Management (Elton Mayo/Fritz Roethlisberger)

Question 32

The Function of the Executive

Answer 32

Chester Barbard

Question 33

This proposed the acceptance theory of authority which organizational goals will be achieved and managerial authority will be accepted if workers believe that their individual needs are being meet.

Answer 33

The Function of the Executive (Chester Barbard)

Question 34

Hierarchy of Needs Theory

Answer 34

Abraham Maslow

Question 35

Motivation is driven by the existence of unsatisfied needs

Answer 35

Hierarchy of Needs Theory (Abraham Maslow)

Question 36

The Theory X and Theory Y

Answer 36

Douglas McGregor

Question 37

Theory X states that the workers inherently lazy. While Theory Y workers seek out and fulfill responsivilities of their own.

Answer 37

The Theory X and Theory Y (Douglas McGregor)

Question 38

This theory focuses on the interaction between organizations, workers, and the environment. Dealing with complexity. It is a synthesis for several theories.

Answer 38

Modern Management Theory

Question 39

General System Theory

Answer 39

Ludwig Von Bertalanffy (1937)

Question 40

General System Theory

Answer 40

Ludwig Von Bertalanffy (1937)

Question 41

Each part has a role to perform so the whole can accomplish its purpose.

Answer 41

General System Theory (Ludwig Von Bertalanffy, 1937)

Question 42

Contigency Theory

Answer 42

Joan Woodward (1965) P. Lawrence/J.W. Lorsch (1967) Daniel Katz/Robert Kahn (1966) Fred Edward Fiedler (1967)

Question 43

This theory argued that technology and production system are critical aspects of organizational design.

Answer 43

Contingency Theory (Joan Woodward, 1965)

Question 44

This theory suggested that successful organizations match their structure to the nature of the environment.

Answer 44

Contingency Theory (P. Lawrence/J. W. Lorsche, 1967)

Question 45

This theory present a unified, open systems approach extending organizational theory beyond the boundaries of a single organization.

Answer 45

Contingency Theory (Daniel Katz/Robert Kahn, 1966)

Question 46

This theory argued thateadership effectiveness is contingent upon two interacting factors. Leadership style and situational favourableness.

Answer 46

Contingency Theory (Fred Edward Fiedler, 1967)