Chapter 1: Management Flashcards

1
Q

Handling of people tactfully and the consolidation of their efforts and activities in the organization.

A

Management

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2
Q

Who is the person that said management can be defined in three ways?

A

Theo Heimann

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3
Q

Three ways of management.

A

Management as: noun, process, discipline.

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4
Q

Group of people who work together in an organized way for a shared purpose/common good.

A

Organization

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5
Q

Enumerate the functions of management.

A

Planning, Organizing, Staffing, Directing, Controlling

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6
Q

It involves mapping out of exactly how to realize a specific goal.

A

Planning

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7
Q

Determines what tasks have to be done, who needs to do the task and how the tasks are to be performed.

A

Organizing

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8
Q

Involves thorough recruient, selection, and hiring of potential personnel in the organization.

A

Staffing

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9
Q

Involves the supervision and motivation of manager towards his/her employees to be more productive and efficient.

A

Directing

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10
Q

Deals with monitoring the company’s progress and ensuring that all other functions are operating efficiently.

A

Controlling

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11
Q

Enumerate the theories of management.

A

Claasical, Neo-Classical, and Modern Management Theory

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12
Q

Oldest theory which gives emphasis on the economic rationality of people that through their efforts yield greatest monetary benefits or income.

A

Classical Theory

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13
Q

This theory evolved in response shift from handicraft to industrial production. Members are motivated by economic incentives.

A

Classical Theory

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14
Q

The Theory of Social Economic Organization

A

Max Weber (1905)

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15
Q

This theory follows the principles of bureaucracy such as; management by rules, employment are based technical qualification and other principles.

A

The Theory of Social and Economic Organization (Max Weber, 1905)

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16
Q

This theory follows the principles of bureaucracy such as; management by rules, employment are based technical qualification and other principles.

A

The Theory of Social and Economic Organization (Max Weber, 1905)

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17
Q

Principles of Scientific Management

A

Frederick Taylor (1911)

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18
Q

..

A

Principles of Scientific Management (Frederick Taylor, 1911)

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19
Q

Time and Motion Studies

A

Frederick Taylor (1912 - 1924)

20
Q

This theory’s expected results are employee satisfaction, productivity, and efficiency.

A

Time and Motion Studies (Frederick Taylor, 1912 - 1924)

21
Q

Project Scheduling or the Gantt Chart

A

Henry Gantt (1910 - 1915)

22
Q

This theory is a project scheduling model for increasing the efficiency of project execution and completion

A

Project Scheduling or the Gantt Chart (Henry Gantt, 1910 - 1915)

23
Q

The Administrative School of Management

A

Henry Fayol (1916)

24
Q

This theory emphasize that managers need specific roles in order to manage work and workers. He enumerated 6 functions of management; the forecasting, planning, organizing, commanding, coordinating, and controlling.

A

The Administrative School of Management (Henry Fayol, 1916)

25
This theory believes that the best way toward gaining maximum productivity from workers is through motivation. Giving emphasis in the positive impact of social relationship of worker productivity.
Neo-Classical Theory
26
Participative Leadership
Mary Parker Follett
27
Workers and managers equally share power and responsibility for decision making and therefore, their outcomes.
Participative Leadership (Mary Parker Follett)
28
The Hawthrone Effect
Hawthrone Studies
29
Workers care about self-fulfilment, autonomy, empowerment, social status and personal relationship with co-workers and managers.
The Hawthrone Effect (Hawthrone Studies)
30
...
Elton Mayo/Fritz Roethlisberger
31
People are social being, motivated by social needs. The psychological needs of individual significantly impact group performance.
Human Relation Theory of Management (Elton Mayo/Fritz Roethlisberger)
32
The Function of the Executive
Chester Barbard
33
This proposed the acceptance theory of authority which organizational goals will be achieved and managerial authority will be accepted if workers believe that their individual needs are being meet.
The Function of the Executive (Chester Barbard)
34
Hierarchy of Needs Theory
Abraham Maslow
35
Motivation is driven by the existence of unsatisfied needs
Hierarchy of Needs Theory (Abraham Maslow)
36
The Theory X and Theory Y
Douglas McGregor
37
Theory X states that the workers inherently lazy. While Theory Y workers seek out and fulfill responsivilities of their own.
The Theory X and Theory Y (Douglas McGregor)
38
This theory focuses on the interaction between organizations, workers, and the environment. Dealing with complexity. It is a synthesis for several theories.
Modern Management Theory
39
General System Theory
Ludwig Von Bertalanffy (1937)
40
General System Theory
Ludwig Von Bertalanffy (1937)
41
Each part has a role to perform so the whole can accomplish its purpose.
General System Theory (Ludwig Von Bertalanffy, 1937)
42
Contigency Theory
Joan Woodward (1965) P. Lawrence/J.W. Lorsch (1967) Daniel Katz/Robert Kahn (1966) Fred Edward Fiedler (1967)
43
This theory argued that technology and production system are critical aspects of organizational design.
Contingency Theory (Joan Woodward, 1965)
44
This theory suggested that successful organizations match their structure to the nature of the environment.
Contingency Theory (P. Lawrence/J. W. Lorsche, 1967)
45
This theory present a unified, open systems approach extending organizational theory beyond the boundaries of a single organization.
Contingency Theory (Daniel Katz/Robert Kahn, 1966)
46
This theory argued thateadership effectiveness is contingent upon two interacting factors. Leadership style and situational favourableness.
Contingency Theory (Fred Edward Fiedler, 1967)