Chapter 1 - Introduction to Pharmacy

Question 1

The primary purpose of community pharmacies is to ___

Answer 1

dispense medications to the general public

Question 2

With which of the following professions could pharmacy technicians potentially interact?

A. Dentistry
B. Nursing
C. Medicine
D. All of the above

Answer 2

D. All of the above

Question 3

Mr. Smith has a prescription for diazepam 5mg and would like to know if you have it in stocks. How may you help the patient?

Answer 3

Check the inventory shelf and report its availability

Question 4

Mrs. Thomas approaches the counter to ask if you can recommend a cough medication for her 4 year old daughter. What should you tell her?

Answer 4

“Please wait, the pharmacist will be right with you”

Question 5

The primary purpose of institutional pharmacies is to ___

Answer 5

dispense medications for use within a hospital

Question 6

A nurse from Dr. Engles office would like to call in a new prescription, but your pharmacist is with a patient. The nurse asked you to take the order because it’s ibuprofen 800mg, and lower doses are available over the counter.

Answer 6

Ask her to call back and leave a voice mail for the pharmacist

Question 7

What may be used in a community pharmacy to count, dispense, and label medication vials in place of a pharmacy technician?

Answer 7

Robotic vial filler

Question 8

Once you obtain the title of a pharmacy technician, from experience alone, you can do all of the following except:

A. Become a pharmacy scheduler
B. Specialize in nuclear pharmacy
C. Become a technician trainer
D. Become a pharmacy manager

Answer 8

D. Become a pharmacy manager

Question 9

Which of the following duties must a pharmacy technician not do?

A. Call wholesalers
B. Call insurance companies for overrides
C. Take oral prescriptions from doctors
D. Sell Pseudoephedrine

Answer 9

C. Take oral prescriptions from doctors

Question 10

Which of the following is a pharmacist-only responsibility?

A. Making therapy recommendations
B. Counseling patients
C. Verifying prescriptions
D. All of the above

Answer 10

D. All of the above

Question 11

Pharmacy technicians can be nationally certified the through what two exams?

Answer 11

PTCE and ExPCT

Question 12

True or false: Pharmacy technicians are legally allowed to recommend OTC medications to patients.

Answer 12

False

Pharmacy technicians may assist patients in finding OTC products, but they may not recommend OTC medications

Question 13

Your pharmacist stepped out to use the bathroom and a patient that has been waiting would like to pick up her prescription. Her prescription is filled and waiting to be checked by the pharmacist. What should you do?

Answer 13

Ask her to wait for the pharmacist to get back and page the pharmacist

Question 14

Mrs. Stewart came into your retail pharmacy and wants to know what aid aisle your acid reflux medications are. You should:

Answer 14

Point her to the correct aisle

Question 15

Community VS Institutional pharmacy

Answer 15

Community pharmacy - dispenses medications to the general public and may include pharmacies such as Walgreens, CVS, and independent pharmacies. They utilize bar code scanners, robotic vial fillers, and automated pill counters

Institutional pharmacy - dispenses medications to hospitals, medical centers, and health systems. They utilize laminar flow hoods and talyst carousels

Question 16

Pharmacists VS Pharmacy Technician

Answer 16

Pharmacist - holds a doctoral degree and performs tasks such as therapy recommendations, counseling, and verifying prescriptions

Pharmacy technician - holds a certification and typically a license and performs tasks such as data entry, insurance billing, prescription processing, inventory management, compunction, and more