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Management Information Systems > Chapter 1 - Introduction to Information System Organizations > Flashcards

Chapter 1 - Introduction to Information System Organizations Flashcards

1
Q

What is raw and unprocessed?

A

Data

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2
Q

What is the collection of data organized in such a way that they have value beyond the facts themselves?

A

Information

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3
Q

What is a set of logically related tasks performed to achieve a defined outcome?

A

A process

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4
Q

Fill in the Blank:

___________________ is directly linked to how it helps decision makers achieve their organization’s goals and

A

The value of information

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5
Q

What can help people perform tasks more efficiently and effectively?

A

The value of information

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6
Q

WIP:

In order to be valuable to managers and decision makers, information should have the characteristics described in Table 1.2

A

In order to be valuable to managers and decision makers, information should have the characteristics described in Table 1.2

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7
Q

True or False:

The quality of information can vary widely depending on the situation and the kind of decision you are trying to make

A

True

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8
Q

What a set of interrelated components that collect, process, store, and disseminate data and information?

A

An Information System

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9
Q

What a single set of hardware, software, databases, networks, people, and procedures that are configured to collect, manipulate, store, and process data into information?

A

A Computer-Based Information System (CBIS)

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10
Q

What provides a feedback mechanism to monitor and control its operation to make sure it continues to meet its goals and objectives?

A

An Information System

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11
Q

What are the 3 fundamental types of information systems?

A
  1. Personal IS
  2. Group IS
  3. Enterprise IS
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12
Q

What includes information systems that improve the productivity of individual users in performing stand-alone tasks?

A

Personal IS

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13
Q

What includes information systems that improve communications and support collaboration among members of a workgroup?

A

Group IS

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14
Q

What includes information systems that organizations use to define structured interactions among their own employees and/or with external customers, suppliers, government agencies, and other business partners?

A

Enterprise IS

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15
Q

What is a group of people that is structured and managed to meet its mission or set of group goals?

A

An organization

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16
Q

What is a series (chain) of activities that an organization performs to transform inputs into outputs in such a way that the value of the input is increased?

A

The value chain

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17
Q

What encompasses all the activities required to get the right product into the right consumer’s hands in the right quantity at the right time and at the right cost?

A

Supply chain management (SCM)

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18
Q

What’s the consequence of organizations failing to change their current products, services, and ways of accomplishing work?

A

Competition will take their customers and their profits

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19
Q

What is the application of new ideas to the products, processes, and activities of a firm, leading to increased value?

A

Innovation

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20
Q

What is the catalyst for the growth and success of any organization?

A

Innovation

21
Q

What enables an organization to continually increase profits, lower costs, and gain market share?

A

Innovation

22
Q

What involves the radical redesign of business processes, organizational structures, information systems, and values of the organization to achieve a breakthrough in business results?

A

Reengineering

23
Q

What is another name for reengineering?

A

Process redesign

24
Q

What is a form of innovation that constantly seeks ways to improve business processes and add value to products and services?

A

Continuous improvement

25
Q

What involves work designed to help employees embrace a new information system and way of working?

A

The soft side of implementing change

26
Q

What describes the phases an individual or organization goes through in making a change and provides principles for successful implementation of change?

A

A change management model

27
Q

What is the three-stage approach for change called?

A

Lewin’s change model

28
Q

What are the 3 stages of the Lewin’s change model?

A
  1. Unfreezing
  2. Moving
  3. Refreezing
29
Q

What is a frequently encountered stumbling block to the successful implementation of change?

A

Negative user reaction

30
Q

What did Lewin extend his change model theory to include?

A

Force field analysis

31
Q

What identifies both the driving (positive) and restraining (negative) forces that influence whether change can occur?

A

Force field analysis

32
Q

What are beliefs, expectations, and cultural norms that tend to encourage a change and give it momentum?

A

Driving forces

33
Q

What are those that make it difficult to accept a change or to work to implement a change?

A

Restraining forces

34
Q

What proposes that every organizational system is made up of four main components that all interact?

A

Leavitt’s diamond

35
Q

What are the 4 main components of Leavitt’s diamond?

A

People, tasks, structure, and technology

36
Q

What specifies the factors that can lead to better attitudes about the use of a new information system, along with its higher acceptance and usage?

A

The technology acceptance model (TAM)

37
Q

What theory explains how a new idea or product gains acceptance and diffuses (or spreads) through a specific population or subset of an organization?

A

The diffusion of innovation theory

38
Q

Who developed the diffusion of innovation theory?

A

E.M. Rogers

39
Q

Is the diffusion of innovation theory a process that happens at once or is it a drawn out process?

A

It’s a drawn out process

40
Q

What is one of the fastest-growing areas in the U.S. economy?

A

Technology

41
Q

Fill in the Blank:

The U.S. Bureau of Labor Statistics (BLS) forecasts an increase of _______ new computing jobs in the time period 2012 to 2022

A

1.2 million

42
Q

What are the 3 main functions that the typical IS organization is divided into?

A

operations, development, and support

43
Q

What are the 4 jobs that professionals with careers in information systems can work ?

A

Web developers, computer programmers, systems analysts, and computer operators,

44
Q

Who is responsible for employing an IS department’s equipment and personnel to help the organization attain its goals?

A

The CIO

45
Q

What is a term used to describe the information systems and solutions built and deployed by departments other than the information systems department?

A

Shadow IT

46
Q

What enables business managers to quickly create highly innovative solutions to real business problems and to test out these solutions?

A

Shadow IT

47
Q

What is a process for testing skills and knowledge?

A

Certification

48
Q

What is a set of steps that need to be followed to achieve a specific end result, such as enter a customer order, pay a supplier invoice or request a current inventory report?

A

A procedure

49
Q

What is a group of individuals whose members are distributed geographically, but who collaborate and complete work using information systems?

A

A virtual team

Management Information Systems (10 decks)

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