Chapter 1 - introduction to Business Management Flashcards

1
Q

Features for-profit and not-for-profit organisations

A
  • Some organisations are business, which aim to make a financial profit.
  • Not-for-profit businesses may have divisions that make a profit, but profit is not the main objective of this type of organisation.
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2
Q

Distinction between small, medium-sized and large businesses

A
  • Business can be classed as small, medium-sized and large, or somewhere in between these categories. Their classification will depend on such things as number of employees and market share, as well as ownership and who makes the decisions.
  • The most common legal structures for small businesses partners are sole trader or partnership; for medium-sized business partnership or company; and for large businesses company.
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3
Q

Objectives of different types of organisations

A
  • Many business organisations strive to achieve three broad objectives; financial, social and personal.
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4
Q

Contribution of small business to the economy

A
  • Small businesses provide employment, contribute to taxation revenue and boost economic growth and export earnings.
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5
Q

The internal environment of a business

A
  • Business work with in two environments — internal (micro) and external (operating and macro)
  • The internal environment is made up of elements created by people within the business, therefore the business to have control over it. These elements could be polices, culture, management style and people working in the business.
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6
Q

The external environment of a business

A
  • The external environment is made up of elements created by people or situations outside the business, therefore the business may have little or no control over these factors.
  • The operating part of the external environment comprise customers suppliers, competition and interest groups that i
    impact on business performance.
  • The macro part pf the external environment involves for from the legal system, economics, political climate, technology and society.
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7
Q

Business ethics and socially responsible management

A
  • Business must ethically. This means they must comply with standards that establish what is acceptable and what is unacceptable behaviour.
  • Socially responsible management means that business decisions and actions that into consideration the greater welfare of society.
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8
Q

The external macro environment of a business

A
  • The macro environment is made up of the broad conditions and trends in the economy and society within which business operates.
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9
Q

Profit

A
  • A financial gain, especially the difference between the amount earned and the amount spent in buying, operating, or producing something.
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10
Q

Business

A
  • An organisation or economic system where goods and services are exchanged for one another or for money.
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11
Q

Market share

A
  • Market share is the percentage of a market (defined in terms of either units or revenue) accounted for by a specific entity.
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12
Q

Finished Goods

A
  • Finished goods are goods that have completed required manufacturing process and are awaiting to be fitted/mixed/processed with final product OR final product itself could also be called finished goods. Examples: cars, computers, spare parts, etc
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13
Q

GPD

A
  • Gross Domestic Product (GDP) is the broadest quantitative measure of a nation’s total economic activity.
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14
Q

Code of Conduct

A
  • A code of conduct is a set of rules outlining the social norms and rules and responsibilities of, or proper practices for, an individual, party or organisation.
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15
Q

Multinational Corporation

A
  • A corporation that has its facilities and other assets in at least one country other than its home country. Such companies have offices and/or factories in different countries and usually have a centralised head office where they co-ordinate global management.
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16
Q

Objective

A
  • (of a person or their judgement) not influenced by personal feelings or opinions in considering and representing facts.
17
Q

Financial Objectives

A
  • Goals related to returns that a firm will strive to accomplish during the period covered by its financial plan.
18
Q

Social Objectives

A
  • A social objective is a statement that details a specific desired outcome of a project that is related to the interaction of the individuals, groups, and institutions within a society. Often our social objective is related to improving human wellbeing.
19
Q

Personal Objectives

A
  • Not influenced by personal feelings, interpretations, or prejudice; based on facts; unbiased: an objective opinion. 6. intent upon or dealing with things external to the mind rather than with thoughts or feelings, as a person or a book.
20
Q

Economic Growth

A
  • An increase in the amount.
21
Q

Export

A
  • The term export means shipping the goods and services out of the port of a country.
22
Q

Import

A
  • An import is a good brought into a jurisdiction, especially across a national border, from an external source.
23
Q

Business Environment

A
  • Business environment Is the sum total of all external and internal factors that influence a business.
24
Q

Corporate Culture

A
  • Corporate culture is the pervasive values, beliefs and attitudes that characterise a company and guide its practices.
25
Q

Policy

A
  • A course or principle of action adopted or proposed by an organisation or individual.
26
Q

Operating Environment

A
  • In computer software, an operating environment or integrated applications environment is the environment in which users run application software.
27
Q

Stakeholder

A
  • A supplier is a person or entity that is the source for goods or services.
28
Q

Supplier

A
  • A supplier is a person or entity that is the source for goods or services.
29
Q

Competition

A
  • The activity or condition of striving to gain or win something by defeating or establishing superiority over others.
30
Q

Competitors

A
  • An organisation or country engaged in commercial or economic competition with others.
31
Q

Sustainable Competitive Advantage

A
  • Sustainable Competitive Advantages. Sustainable competitive advantages are company assets, attributes, or abilities that are difficult to duplicate or exceed; and provide a superior or favourable long term position over competitors.
32
Q

Interest Groups

A
  • An organised group that tries to influence the government to adopt certain policies or measures.
33
Q

Macro Environment

A
  • The conditions that exist in the economy as a whole, rather than in a particular sector or region.
34
Q

Workplace Diversity

A
  • Many companies pride themselves on having a diverse workforce, one that is made up of individuals with a wide range of characteristics and experiences.
35
Q

Business Ethics

A
  • Business ethics (also corporate ethics) is a form of applied ethics or professional ethics that examines ethical principles and moral or ethical problems that arise in a business environment.
36
Q

Socially Responsible Management

A
  • Social responsibility is an ethical framework which suggests that an entity, be it an organisation or individual, has an obligation to act for the benefit of society at large..
37
Q

Stakeholders

A
  • Stakeholders can affect or be affected by the organisation’s actions, objectives and policies. Some examples of key stakeholders are creditors, directors, employees, government (and its agencies), owners (shareholders), suppliers, unions, and the community from which the business draws its resources.
38
Q

Conflict of Interest

A
  • A conflict of interest (COI) is a situation in which a person or organisation is involved in multiple interests, financial interest, or otherwise, one of which could possibly corrupt the motivation of the individual or organisation.
39
Q

Corruption

A
  • Corruption is a form of dishonest or unethical conduct by a person entrusted with a position of authority, often to acquire personal benefit.