Chapter 1: Food Service-- The People Industry Flashcards

1
Q

Meals purchased and eaten away from home are provided by the _____________ industry.

A

Food Service Industry

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2
Q

People like store ____________ because of their convenience even though the menu may be limited.

A

Deli/Lunch Counter

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3
Q

When you’re in a hurry, a(n) ___________ restaurant is a good place for a meal.

A

Fast Food

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4
Q

A(n) _________ restaurant offers high-quality food and plush surroundings.

A

Elegant

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5
Q

A(n) ________ food service operation is one that does not have to make a profit to stay in business.

A

Non-profit

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6
Q

A school is an example of a(n) ___________ that has a nonprofit food service operation.

A

Institution

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7
Q

A(n) ___________ is professionally trained in nutrition.

A

Registered dietitian

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8
Q

A food service worker who prepares food for vending machines has no contact with _________.

A

Customers

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9
Q

_________________ prepare food to be served elsewhere.

A

Caterers

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10
Q

More than ___________ people are employed in food service operations.

A

9 million

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11
Q

A(n) ___________ job in food service is usually taken by someone with no experience

A

Beginning

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12
Q

A(n) _________ job in food service is usually taken by someone with some training and experience

A

Intermediate

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13
Q

A high-level ___________ job in food service requires considerable training and work.

A

Management

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14
Q

The __________________ staff includes all people who work in the kitchen.

A

Back-of-the-house

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15
Q

A pastry chef is a member of the _____________ staff in food service operation.

A

Back-of-the-house

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16
Q

The _________ staff includes all of the employees the customers see.

A

Front-of-the-house

17
Q

A person who serves customers is a member of the ____________ staff in a food service operation.

A

Front-of-the-house

18
Q

A(n) ___________ employee arrives at work on time.

A

Dependable

19
Q

A(n) _____________ helps other employees when he or she has spare time.

A

Team worker

20
Q

An employee who wants to ___________ can go far in food service

21
Q

An accurate _________ employee writes down a customer’s order clearly and totals the check correctly

A

Dining room

22
Q

An accurate ________ employee follows the recipe exactly so food is not wasted

23
Q

An accurate ____________ employee checks orders to see that the proper amount and type of food was delivered and stored properly.

A

Store room

24
Q

____________ can be spread by employees who are not clean and neat.

25
Q

The ability to find work in almost any __________ is one advantage of a career in food service.

26
Q

____________ and benefits for food service workers are improving.

27
Q

Some food service employees work _______ and some work full-time.

28
Q

Education and ______________ can help you advance to better jobs in food service.

A

Experience

29
Q

Working under ________ is one of the disadvantages of a food service job.

30
Q

If you can be _________ when a customer is upset, you should be able to handle a job in food service.

31
Q

You may not be able to work _______ (9:00 to 5:00) hours in a restaurant.

32
Q

Saturdays, Sundays, and _____________ are the busiest time for restaurants.

A

Holiday work