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Purposive Communication > Chapter 1: Communication Process And Its Components > Flashcards

Chapter 1: Communication Process And Its Components Flashcards

1
Q

as the process of sharing meaning in any context

A

Communication

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2
Q

as a systematic process in which people interact with and through
symbols to create and interpret meanings

A

Communication

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3
Q

Communication is a _______ and includes context, participants,
messages, channels, presence or absence of noise, and feedback.

A

Process

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4
Q

is the setting in which communication occurs

A

Context

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5
Q

refers to where communication takes place.
Temperature, lighting, noise level are some factors that affect
communication process.

A

Physical Context

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6
Q

is the relationship that exists between and among
participants. We communicate with our friends, family, workmates, or
strangers. For instance, we communicate differently with our parents or siblings at home and these
changes when we talk to our professor or classmates.

A

Social Context

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7
Q

is the background provided by the previous communication between
participants that influences understanding of the current encounter.

A

Historical Context

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8
Q

includes moods and feelings each person brings to the communication

A

Psychological Context

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9
Q

includes beliefs, values, norms, that are shared by a large group of people

A

Cultural Context

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10
Q

are the people communication – the sender and the
receiver

A

Participants

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11
Q

are encoded or decoded information in a communication
process

A

Messages

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12
Q

carries the message sent by the participants. It is a route
travelled by the message and the means of transportation

A

Channel

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13
Q

is anything that interferes with communication

A

Noise

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14
Q

are sights,
sounds, and other stimuli
in the environment that
draw people’s attention
away from what is being
said

A

External Noises

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15
Q

are
thoughts and feelings that
intervene with the
communication process

A

Internal Noises

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16
Q

are
unintended meanings
aroused by certain symbols
that prevent
comprehension

A

Semantic Noises

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17
Q

is the response to message. This shows how the message sent is heard, seen, and
understood

A

Feedback

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18
Q

is
one-way, non-interactive communication. Examples could include a speech, a television
broadcast, or sending a memo

A

Linear Model

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19
Q

is two-way and interactive. In the transactional model, both parties are
both sender and receiver. It happens in real-time and, generally, they must both be present, even
if it’s via technology such as Skype

A

Transactional Model

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20
Q

encompasses encompasses any form of
communication involving words, spoken

A

Verbal Communication

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21
Q

includes body language, such as gestures,
facial expressions, eye contact, and posture

A

Non-verbal Communication

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22
Q

The sound of our voice,
including pitch, tone and volume are also forms of _________

A

Non-verbal Communication

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23
Q

formal method of communication and
a written document preserved that becomes a permanent record for
future reference. This includes sending of messages, orders or
instructions in writing through letters, circulars, manuals, reports,
telegrams, office memos, bulletins, etc

A

Written Communication

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24
Q

refers to
communication carried out by the use of information
communication technology (ICT)

A

Mediated Communication/Mediated Interaction

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25
Q

occurs within the person, this is sometimes referred to as
cognitive or personal communication or “self talk”

A

Intrapersonal Communication

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26
Q

refers to communication that occurs between two persons or
more who establishes communicative relationships

A

Interpersonal Communication

27
Q

is a level of communication wherein the message is intended to a large
crowd or an audience.

A

Public Communication

28
Q

Public communication could be _______, face-to-face message delivery of a speaker to an
audience, or it could be _______, using radio or television.

A

Direct; Inderect

29
Q

A type of communication that does not make use of words but may enhance or change the linguistic
code.

A

Non-verbal Communication

30
Q

One of the biggest misconceptions of the people is that…

A

…what is being said is more important than how it is being said

31
Q

are the devices used in conveying messages without
entirely relying on speech or language.

A

Non-linguistic Elements of Communication

32
Q

is the study of the
relationship between
nonlinguistic body motions
(blushes, shrugs) and
communication

A

Kinesics

33
Q

is the study of how
people use and perceive the
physical space around them

A

Proxemics

34
Q

is the study of smell
which is least understood of all
the aspects of communication

A

Olfactics

35
Q

is the study of the
use of time in nonverbal
communication

A

Chronemics

36
Q

________is the study of the sense
of touch.

A

Haptics

37
Q

_______ is also the way
to communicate with others

A

Touch

38
Q

is the study of eye
movement or eye contact

A

Oculesics

39
Q

are the objects
affect the behavior of
communicators during
interactions

A

Objectics

40
Q

are factors like
physique, height, weight, hair, skin,
color, gender, odors and clothing
send nonverbal messages during
interaction; thus people give
importance to the way they look.

A

Physical Appearance

41
Q

Just as we need food, water, and shelter, communication
accomplish our need to talk to another human being

A

We communicate to meet needs

42
Q

Because we communicate, we learn
who we are and what we can do

A

We communicate to enhance or maintain our sense of self

43
Q

We greet people, talk and communicate with them
in order to meet our social obligation

A

We communicate to fulfil social obligations

44
Q

Through communication, we develop relationships
with other people. We can also deepen and maintain these relationships through communication.

A

We communicate to develop relationships

45
Q

Some information we get through reading,
observations, media, and through communicating with others

A

We communicate to exchange information

46
Q

We use communication in encouraging and persuading
other towards something like motivating a friend to study for an exam

A

We communicate to influence others

47
Q

The purpose of communication may be
trivial or significant but one way of evaluating if the communication is
successful is if it has accomplished its purpose

A

Communication is purposive

48
Q

Communication happens non-stop, even silence communicates
something. Therefore, it is imperative that we be aware and conscious of the non-verbal
behaviour we constantly send

A

Communication is continuous

49
Q

Communication may occur
spontaneously (without much thought), it could also be based on a learned script, or it could be
constructed based on the understanding of a situation

A

Communication messages vary in conscious encoding

50
Q

In any communication setting, people not
only share meanings but also negotiate and enhance their relationships. This
plays a role in developing, maintaining, and dissolving relationships

A

Communication is relational

51
Q

When we communicate we
cannot avoid making choices with ethical implications. In communicating,
we must recognize some ethical standards

A

Communication has ethical implications

52
Q

Communicating well is a skill, therefore it can be
learned. Simply talking is not communicating. It involves listening,
processing thoughts and opinions, and then speaking. This could be
acquired through practice

A

Communication is learned

53
Q

are values that have been instilled in us, we have knowingly or unknowingly accepted them
and govern our actions

A

Ethics

54
Q

Ethical communicators or speakers according to Berko (1995) should:

A
  1. speak with sincerity;
  2. not knowingly expose an audience to falsehood or half-truths that can cause significant harm;
  3. not premeditatedly alter the truth;
    present the truth as she or he understands it;
  4. raise the listeners level of expertise by supplying the necessary facts;
  5. employs message that is free from mental as well as physical coercion;
  6. not invent or fabricate information; and
  7. give credit to the source of information.
55
Q

Enumerate: COMMUNICATION COMPONENTS

A
  1. Sender
  2. Encoding
  3. Message
  4. Channel
  5. Decoding
  6. Receiver
  7. Feedback
  8. Noise
  9. Context
56
Q

Enumerate: CONTEXT

A
  1. Physical Context
  2. Social Context
  3. Historical Context
  4. Psychological Context
  5. Cultural Context
57
Q

Enumerate: NOISE

A
  1. External Noises
  2. Internal Noises
  3. Semantic Noises
58
Q

Enumerate: MODEL OF COMMUNICATION

A
  1. The Linear Model
  2. The Transactional Model
59
Q

Enumerate: TYPES OF COMMUNICATION

A
  1. Verbal Communication
  2. Non-verbal Communication
  3. Written Communication
  4. Mediated Communication
60
Q

Enumerate: LEVELS OF COMMUNICATION

A
  1. Intrapersonal Communication
  2. Interpersonal Communication
  3. Public Communication
61
Q

Enumerate: NON-LINGUISTICS ELEMENTS OF COMMUNICATION

A
  1. Kinesics
  2. Proxemics
  3. Olfactics
  4. Chronemics
  5. Haptics
  6. Oculesics
  7. Objectics
  8. Physical Appearance
62
Q

Enumerate: FUNCTIONS OF COMMUNICATION

A
  1. Communication is purposive
  2. Communication is continuous
  3. Communication messages vary in conscious encoding
  4. Communication is relational
  5. Communication has ethical implication
  6. Communication is learned
63
Q

Enumerate: FUNCTIONS OF COMMUNICATION

A
  1. Communication is purposive
  2. Communication is continuous
  3. Communication messages vary in conscious encoding
  4. Communication is relational
  5. Communication has ethical implication
  6. Communication is learned

Purposive Communication (2 decks)

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