Chapter 1: Actuarial Advice Flashcards
Long list of all stakeholder (31)
- Public
- Pension funds
- Banks
- Reinsurers
- State
- Investment consultants
- Tied agents (A person who sells policies for only one insurance company)
- Trustees (of pension funds)
- Fund administrator (of pension fund)
- Auditors
- Industry bodies (ASSA)
- Ombudsman ( provides an independent, impartial, fair, timely and efficient dispute resolution process that is free to consumers)
- Policyholders
- Tax authorities (SARS)
- Asset managers
- Dependents/beneficiaries
- Employers
- Investors
- Independent advisors/ brokers
- Competing insurers
- Medical schemes
- Financial press
- Insurers
- Employees (of companies)
- Board of directors (of insurer)
- Professional bodies (e.g. ASSA)
- Shareholder (of insurer)
- Other distributors (direct marketing)
- Members (of pension funds)
- Regulators (FSB, SARB)
- Credit rating agencies
List 7 stakeholder groups & their “personalities”
- Sponsor (3. I want to help but help but it should not cost too much)
- Provider/vehicle (2. I can help make money by helping users)
- Services provider (4. I’m an expert I can make money by helping providers)
- Management (7. Profits! Efficiencies! Don’t get arrested)
- Distribution (5. I can link providers with customer and make money)
- User (1. I need help but I don’t what’s going on)
- Oversight (6. Protect the users)
List stakeholders who are ‘Sponsors’ (2)
> State
Employers
List stakeholder who are ‘users’ (7)
- Public (potential customers)
- Policyholders
- Members
- Dependents/beneficiaries
- Employers
- Employees (of companies)
- Investors
- Insurers
List stakeholder who are “providers/vehicle”(5)
Who provides the products?
> Medical schemes
Pensions funds
Banks
State (sponsors)
Insurer
Employers
List stakeholder who are “Service providers”(4)
Who provides the services?
> Reinsurers
Investment consultants
Administrators
Asset managers
Actuaries, underwriters, IT, Legal
List stakeholder who are “Distributors”(3)
Who distributes the product/service?
> Tied agents
Brokers
Direct sales
List stakeholder who are involved in “Oversight”(11). Who keeps providers in line
> Ombudsman
Competing insurers
Regulators
Tax authorities
Professional bodies
Industry bodies
Auditors
State
Public
Financial press
Credit rating agencies
List stakeholder who are involved in “Management”(3)
Who manages/owns the products?(+2)
> Trustees
Board of directors
Shareholders
Fund administrator
Asset manager
Who provides funding/capital
> Creditors (e.g. bank)
Capital providers (e.g. investors/shareholders)
How do actuaries serve stakeholder?
List 3 types of advice
The main service actuaries provide is ADVICE:
The are different type of advice.
Factual advice - assist with research of facts
(e.g. calculating actual lapse rate)
Indicative advice - provide an opinion without research
(e.g. comment on FSB papers, review member communication documents)
Recommendations - Use of research and/or modelling and/or forecasts to generate alternatives than are then weighed
(e.g. profit testing, recommending DB contribution rate)
In giving advice the actuary should..? (2 points)
> Outline assumptions made and the reasons for making them
Set out alternative solutions and the implications of each solution on both the client and on other affected stakeholders
Client usually makes final decision
What if the actuary makes the final decision? what should they consider.
- Seek further advice or peer review (good demonstration to regulators, auditors, and customer that sound practices are being followed)
- Rationale behind any decision take should be properly documented,
- Include documentation of alternatives that have been considered
What are 4 differences of stakeholders?
- Different needs
> due to age, dependents, financial situation, geographical location, etc - Different information/knowledge
> Sophistication; awareness; access to information - Different risk appetites
> Dependent on unique characteristics - Conflicts of interest
> Giver of advice stands to benefit
> parties with opposite interest
> Ways to manage?
Who are public sector stakeholder that actuary may advice? (3)
> Central and local government departments
Regulatory bodies (ensuring regulatory requirements are met)
Central banks