Chapter 1

Question 1

Business intelligence

Answer 1

provides historical, current, and predictive views of business operations and environments and gives organizations a competitive advantage in the marketplace

Question 2

data

Answer 2

consists of raw facts and is a component of an information system

Question 3

database

Answer 3

a collection of all relevant data organized in a series of integrated files

Question 4

Five Forces Model

Answer 4

-analyzes an organization, its position in the marketplace, and how info systems could be used to make it more competitive

Question 5

What are the Five Forces Model?

Answer 5

• buyer power
• supplier power
• threat of substitute products or services
• threat of new entrants
• rivalry among existing competitors

Question 6

information

Answer 6

consists of facts that have been analyzed by the process component and is an outlet of an info system

Question 7

information technologies

Answer 7

support information systems and use the internet, ,computer networks, database systems, POS systems, and radio-frequency identification (RFID) tags

Question 8

Management Information System

Answer 8

is an organized integration of hardware and software technologies, data, processes, and human elements designed to produce timely, integrated, relevant, accurate, and useful information for decision-making purpose

Question 9

process

Answer 9

component of an information system generates the most useful type of information for decision making, including transaction-processing reports and models for decision anaylsis

Question 10

transaction-processing systems

Answer 10

focus on data collection and processing; major reason for using them is cost reduction