Chapter 1 Flashcards
The Training and Development Process
Crew Resource Management (CRM) Training
Team training that teaches team members to use all available resources—people, information, and equipment.
Development
Formal and planned efforts to help employees acquire knowledge, skills, and abilities required to perform future job responsibilities.
High Performance Work System (HPWS)
An interrelated system of human resource practices and policies that usually includes rigorous recruitment and selection procedures, performance-contingent incentive compensation, performance management, a commitment to employee involvement, and extensive training and development programs.
Instructional Systems Design (ISD) Model
A rational and scientific model of the training and development process that consists of a needs analysis, training design and delivery, and training evaluation.
Human Resource Development
Systematic and planned activities that are designed by an organization to provide employees with opportunities to learn necessary skills to meet current and future job demands.
Organizational Culture
The shared beliefs, values, and assumptions that exist in an organization.
Performance Management
The process of establishing performance goals and designing interventions and programs to motivate and develop employees to improve their performance.
Skills Mismatch
An insufficient number of workers with the skills needed are available to satisfy the number of available jobs.
SMART Goals
Goals that are specific, measurable, attainable, relevant, and have a time frame.
Strategic Human Resources Management (SHRM)
The alignment of human resources practices with an organization’s business strategy.
Strategic Training and Development (ST&D)
The alignment of an organization’s training needs and programs with an organization’s strategy and objectives.
Training
Formal and planned efforts to help employees acquire knowledge, skills, and abilities to improve performance in their current job.
Training Bond
A contract between the employer and employee that states that the employer will pay for the employee’s training as long as the employee remains with the organization for a minimum period of time following completion of the training program.
