Chapter 1-7 Flashcards

1
Q

1/O psychology examines factors that affect the ___ in an organization, whereas business fields examine the broader aspects of running an organization.

A

PEOPLE

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2
Q

1/0 psychologists who are involved in study and practice in such areas as employee selection, job analysis, and job evaluation.

A

PERSONNEL PSYCHOLOGY

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3
Q

Psychologists involved in ___ study leadership, job satisfaction, and employee motivation.

A

ORGANIZATIONAL PSYCHOLOGY

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4
Q

The were a husband and wife team who were among the first scientists to improve productivity and reduce fatigue by studying the motions used by workers.

A

GILBRETHS

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5
Q

In which decade were Hawthorne studies
published?

A

1930s

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6
Q

Changes in employee behavior that result
from an employee being studied or receiving increased attention from
mangers is called the?

A

HAWTHORNE EFFECT

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7
Q

The gathering, analyzing, and structuring of information about a job’s components,
characteristics, and requirements is a
process called?

A

JOB ANALYSIS

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8
Q

Job analysis can serve as a foundation
for?

A

ALL OF THESE AND MORE

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9
Q

_____The is the process of determining of work activities and requirements, and the ___ is written result.

A

JOB ANALYSIS/ JOB DESCRIPTION

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10
Q
  1. Promoting people until they reach their highest level of incompetence is called?
A

THE PETER PRINCIPLE

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11
Q

Which of the following is another name
for a job competency?

A

KSAOs

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12
Q

When applicants respond to a newspaper advertisement by calling, they should?

A

Practice their first few sentences

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13
Q

Shahidi Industries has a policy of promoting employees who perform well. Unfortunately, many of the people promoted do not become effective
supervisors. Currently there is a crisis because most of the supervisors are getting poor performance reviews. Shahidi Industries seems to be a good
example of:

A

THE PETER PRINCIPLE

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14
Q

Which of the following sections in a thorough job description can be used in
help wanted advertisements, internal job posting, and company brochures?

A

BRIEF SUMMARY

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15
Q

Knowledge, skill, ability, and personality are types of?

A

COMPETENCIES

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16
Q
  1. Knowledge, skill, ability, and personality are types of?
A

COMPETENCIES

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17
Q

Which of the following sections in a thorough job description contains what is commonly called job specifications?

A

COMPETENCIES

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18
Q

According to the author, the section of a job description which contains the
knowledge, skills, abilities, and other
characteristics necessary to be
successful on the job is labeled; _____ the section containing a list of tasks and activities in which the worker is involved
is labeled?

A

JOB COMPETENCIES/ WORK
ACTIVITIES

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19
Q

Job analysis is typically conducted by?

A

HUMAN RESOURCE DEPARTMENT

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20
Q

Informal changes that employees make in
their jobs is called?

A

JOB CRAFTING

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21
Q

Which of the following is the most
common method of conducting a job
analysis?

22
Q

In job evaluation, compensable factors
would be associated with determining,____ whereas salary surveys would be associated with determining _____

A

INTERNAL EQUITY/ EXTERNAL
EQUITY

23
Q

If an organization’s compensation plan is
competitive with other similar
organizations’, they are said to have?

A

INTERNAL EQUITY

24
Q

To reduce the cost of campus large
organizations are using?

A

VIRTUAL JOB FAIRS

25
San Antonio, Texas, has a system in which the name of the top three applicants for promotion are submitted to the Chief of Police who then selects one of the three to the new Captain. This system uses?
RULE OF THREE
26
A private company whose website lists job thousands of organizations and resumes for applicants is called?
Job board
27
The most effective realistic job preview (RJPs) are presented a ___format?
MULTIMEDIA
28
28. Placing a help-wanted sign on a pizza box or a placemat is an example of?
POINT OF PURCHASE RECRUITMENT
29
What is the first step in constructing a structured interview?
CONDUCTING A JOB ANALYSIS
30
Interviews that contain only past-focused interview questions are also known as?
PATTERNED BEHAVIOR DESCRIPTION INTERVIEWS
31
Can you work weekends" and "Can you work overtime without notice" are examples of which type of interview question?
DISQUALIFIER
32
Nagy Industries is considering reserving the best parking spots for employees who are 7 months pregnant. Is this legal?
YES, PREGNANCY CAN BE TREATED BETTER THAN OTHER SHORT TERM DISABILITIES
33
Interview questions such as, "Why should I hire you and "What college subjects do you like best" demonstrate which negative aspect of unstructured interviews?
LACK OF HOB RELATEDNESS
34
The process of confirming the accuracy of information provided by the applicant is called?
REFERENCE CHECK
35
35. The first step in creating an assessment center is to?
CONDUCT A JOB ANALYSIS
36
All employees at Wally World Amusement Park are required to work on weekends because that is when 80% of the customers visit the park. Alex likes to go to church on Sunday morning and asks that he not have to work on Sunday. Must the park accommodate his request?
NO, BECAUSE GOING TO CHURCH IN THE MORNING IS A PREFERENCE AND HE CAN GO ON THE EVENING
37
How many paragraphs does the typical cover letter contain?
THREE
38
In psychology, it is commonly believed that the best predictor of future performance is?
PAST PERFORMANCE
39
If an employer does not check an applicant's reference and the applicant molests a child after being hired, the employer could be charged with?
NEGLIGENT HIRING
40
Suppose that an angry customer started yelling at you in front of other customers. What would you do?" This type of interview question is an example of a?
FUTURE FOCUSED QUESTIONS
41
A problem associated with letters of recommendation is the lack of agreement between two people who provide references for the same person. This lack of agreement is related to the issue of?
LENIENCY
42
Jobs such as police officer, fire fighter, and lifeguard, which require physical strength and stamina, often use test?
PHYSICAL ABILITY
43
Is the extent to which a score from a test is stable and free from error?
RELIABILITY
44
When computing internal reliability, is sued for dichotomous items and ___ is used for interval and ratio items?
KR 20/COEFFICIENT ALPHA
45
The Spearman-Brown prophecy formula is used to adjust the correlation in which of the following reliability estimate methods?
SPLIT HALF METHOD
46
If test takers do not believe that items on a test measure what they are supposed to measure then the test probably lacks?
FACE VALIDITY
47
47. An industrial/organizational psychologist correlates the responses to the even numbered items on a selection test with the responses to the odd-numbered items from the same test. Which of the following answers BEST describes the concern of the psychologist?
TEST RETEST RELIABILITY
48
___ validity is a measure which refers to the extent to which a test score is related to some measure of job performance?
CRITERION
49
Andre is completing a questionnaire containing over 400 items covering five major categories: tools and equipment, perceptual and physical requirements, mathematical requirements, communication requirements, and decision making and responsibility. Andre is using the?
JOB COMPONENTS INVENTORY
50
All of the following are sources of job analysis information EXCEPT A. supervisors B. trained observers C. job incumbents D. government agencies
Government Agencies
51
The element of KSAO's that tells what a person is able to do on the job.
Skill
52
George thinks all professors are absent minded. This is an example of a
Stereotype