Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

IO > Chapter 1-7 > Flashcards

Chapter 1-7 Flashcards

1
Q

1/O psychology examines factors that affect the ___ in an organization, whereas business fields examine the broader aspects of running an organization.

A

PEOPLE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

1/0 psychologists who are involved in study and practice in such areas as employee selection, job analysis, and job evaluation.

A

PERSONNEL PSYCHOLOGY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Psychologists involved in ___ study leadership, job satisfaction, and employee motivation.

A

ORGANIZATIONAL PSYCHOLOGY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The were a husband and wife team who were among the first scientists to improve productivity and reduce fatigue by studying the motions used by workers.

A

GILBRETHS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

In which decade were Hawthorne studies
published?

A

1930s

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Changes in employee behavior that result
from an employee being studied or receiving increased attention from
mangers is called the?

A

HAWTHORNE EFFECT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

The gathering, analyzing, and structuring of information about a job’s components,
characteristics, and requirements is a
process called?

A

JOB ANALYSIS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Job analysis can serve as a foundation
for?

A

ALL OF THESE AND MORE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

_____The is the process of determining of work activities and requirements, and the ___ is written result.

A

JOB ANALYSIS/ JOB DESCRIPTION

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q
  1. Promoting people until they reach their highest level of incompetence is called?
A

THE PETER PRINCIPLE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Which of the following is another name
for a job competency?

A

KSAOs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

When applicants respond to a newspaper advertisement by calling, they should?

A

Practice their first few sentences

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Shahidi Industries has a policy of promoting employees who perform well. Unfortunately, many of the people promoted do not become effective
supervisors. Currently there is a crisis because most of the supervisors are getting poor performance reviews. Shahidi Industries seems to be a good
example of:

A

THE PETER PRINCIPLE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Which of the following sections in a thorough job description can be used in
help wanted advertisements, internal job posting, and company brochures?

A

BRIEF SUMMARY

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Knowledge, skill, ability, and personality are types of?

A

COMPETENCIES

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q
  1. Knowledge, skill, ability, and personality are types of?
A

COMPETENCIES

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Which of the following sections in a thorough job description contains what is commonly called job specifications?

A

COMPETENCIES

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

According to the author, the section of a job description which contains the
knowledge, skills, abilities, and other
characteristics necessary to be
successful on the job is labeled; _____ the section containing a list of tasks and activities in which the worker is involved
is labeled?

A

JOB COMPETENCIES/ WORK
ACTIVITIES

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Job analysis is typically conducted by?

A

HUMAN RESOURCE DEPARTMENT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Informal changes that employees make in
their jobs is called?

A

JOB CRAFTING

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Which of the following is the most
common method of conducting a job
analysis?

A

INTERVIEW

22
Q

In job evaluation, compensable factors
would be associated with determining,____ whereas salary surveys would be associated with determining _____

A

INTERNAL EQUITY/ EXTERNAL
EQUITY

23
Q

If an organization’s compensation plan is
competitive with other similar
organizations’, they are said to have?

A

INTERNAL EQUITY

24
Q

To reduce the cost of campus large
organizations are using?

A

VIRTUAL JOB FAIRS

25
Q

San Antonio, Texas, has a system in
which the name of the top three applicants for promotion are submitted to
the Chief of Police who then selects one
of the three to the new Captain. This system uses?

A

RULE OF THREE

26
Q

A private company whose website lists
job thousands of organizations and
resumes for applicants is called?

A

Job board

27
Q

The most effective realistic job preview
(RJPs) are presented a ___format?

A

MULTIMEDIA

28
Q
  1. Placing a help-wanted sign on a pizza box or a placemat is an example of?
A

POINT OF PURCHASE RECRUITMENT

29
Q

What is the first step in constructing a structured interview?

A

CONDUCTING A JOB ANALYSIS

30
Q

Interviews that contain only past-focused interview questions are also known as?

A

PATTERNED BEHAVIOR DESCRIPTION INTERVIEWS

31
Q

Can you work weekends” and “Can you
work overtime without notice” are examples of which type of interview
question?

A

DISQUALIFIER

32
Q

Nagy Industries is considering reserving
the best parking spots for employees who are 7 months pregnant. Is this legal?

A

YES, PREGNANCY CAN BE TREATED BETTER THAN OTHER SHORT TERM DISABILITIES

33
Q

Interview questions such as, “Why should I hire you and “What college subjects do you like best” demonstrate which
negative aspect of unstructured interviews?

A

LACK OF HOB RELATEDNESS

34
Q

The process of confirming the accuracy of information provided by the applicant is
called?

A

REFERENCE CHECK

35
Q
  1. The first step in creating an assessment center is to?
A

CONDUCT A JOB ANALYSIS

36
Q

All employees at Wally World Amusement Park are required to work on weekends because that is when 80% of the customers visit the park. Alex likes to go to church on Sunday morning and asks that he not have to work on Sunday. Must the park accommodate his request?

A

NO, BECAUSE GOING TO CHURCH
IN THE MORNING IS A PREFERENCE
AND HE CAN GO ON THE EVENING

37
Q

How many paragraphs does the typical
cover letter contain?

A

THREE

38
Q

In psychology, it is commonly believed that the best predictor of future performance is?

A

PAST PERFORMANCE

39
Q

If an employer does not check an applicant’s reference and the applicant molests a child after being hired, the employer could be charged with?

A

NEGLIGENT HIRING

40
Q

Suppose that an angry customer started yelling at you in front of other customers.
What would you do?” This type of interview question is an example of a?

A

FUTURE FOCUSED QUESTIONS

41
Q

A problem associated with letters of
recommendation is the lack of agreement between two people who provide references for the same person. This lack of agreement is related to the issue of?

A

LENIENCY

42
Q

Jobs such as police officer, fire fighter, and lifeguard, which require physical strength and stamina, often use test?

A

PHYSICAL ABILITY

43
Q

Is the extent to which a score from a test is stable and free from error?

A

RELIABILITY

44
Q

When computing internal reliability, is
sued for dichotomous items and ___ is used for interval and ratio items?

A

KR 20/COEFFICIENT ALPHA

45
Q

The Spearman-Brown prophecy formula is used to adjust the correlation in which of the following reliability estimate
methods?

A

SPLIT HALF METHOD

46
Q

If test takers do not believe that items on a test measure what they are supposed
to measure then the test probably lacks?

A

FACE VALIDITY

47
Q
  1. An industrial/organizational psychologist correlates the responses to the even
    numbered items on a selection test with
    the responses to the odd-numbered items from the same test. Which of the following answers BEST describes the concern of
    the psychologist?
A

TEST RETEST RELIABILITY

48
Q

___ validity is a measure which refers to the extent to which a test score is related
to some measure of job performance?

A

CRITERION

49
Q

Andre is completing a questionnaire containing over 400 items covering five major categories: tools and equipment, perceptual and physical requirements, mathematical requirements, communication requirements, and decision making and responsibility. Andre is using the?

A

JOB COMPONENTS INVENTORY

50
Q

All of the following are sources of job analysis information EXCEPT

A. supervisors

B. trained observers

C. job incumbents

D. government agencies

A

Government Agencies

51
Q

The element of KSAO’s that tells what a person is able to do on the job.

A

Skill

52
Q

George thinks all professors are absent minded. This is an example of a

A

Stereotype

IO (3 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions