Chapter 1

Question 1

What is Social Work?

Answer 1

• Help individuals, families, groups and communities to help themselves in resolving….Such as personal, interpersonal, group and community level issues
• Address broader social issues

Question 2

What are the Four Key Pillars?

Answer 2

1. Social Change/Social Justice Mandate
2. Problem Solving
3. Person-in-Environment
4. Empowerment

Question 3

What are the 2 forms of practice?

Answer 3

Direct and Indirect

Question 4

Explain Direct Practice

Answer 4

• Providing services to individual, family, group and communities.
• Also known as front line work or grassroots level work.

Question 5

Explain Indirect Practice

Answer 5

-Formulating, analyzing, developing and evaluating social policies and programs.

Question 6

What are the Approaches to Social Work Practice?

Answer 6

Personal/Internal

Structural/External

Question 7

Explain Personal/Internal Approach

Answer 7

• “Cause(s)” of problem is located within the individual.
• Theoretical base-medical model, cognitive behaviour theory.
• Enhance coping and problem solving abilities of clients and promote access to services.

Question 8

Explain Structural/External Approach

Answer 8

• The “cause(s)” of the problem is located within the society.
• Theoretical foundation in sociology, social justice, human rights and anti-oppressive framework.
• Bring social changes through transforming policies and institutions.

Question 9

What is Social Welfare?

Answer 9

-Social services and income security.
Examples of social services include:
Child protection services, women’s shelter, de-addiction centre.
-Examples of income security include:
Employment Insurance, Old Age Security, Worker’s Compensation.

Question 10

What is the Welfare State?

Answer 10

-A system whereby the state (government) undertakes to protect the health and well-being of citizens, especially those in social and financial need.
-Key elements
Use of state power to provide essential services.
Use of grants, taxes, pensions and minimum-income programs to provide basic income security.

Question 11

Social Policies and Programs

Answer 11

Social policies refer to rules, regulations, and other administrative directives.

Social program refers to initiatives that follow and implement social welfare policies.

Together policies and programs create a Social Safety Net.

Question 12

What are the 2 types of Welfare?

Answer 12

Public and

Private- Non-profit/for profit

Question 13

Public Welfare: What are the Three levels of government?

Answer 13

Federal, Provincial/Territorial and Regional/Municipal.

Question 14

Public Welfare: Public non-government agencies

Answer 14

-Public non-government agencies.

Advisory and appeal boards created by the government.

Question 15

Private Welfare: Non-profit Organizations

Answer 15

-Non-Profit Organizations

Mandated to provide services, but not to generate profit.
Registered by law.
Receive funds from government as well as private sources.
At the same time they can earn money by providing services to other organizations.

Question 16

More on Private Welfare…

Answer 16

For Profit Organizations

Fee for service model.
Services are purchased by the government on behalf of individuals.
Organizations generate profit out of their services and fees.

Question 17

What are the 2 Approaches to Social Welfare?

Answer 17

Residual View

Institutional View

Question 18

What is Residual View?

Answer 18

Social welfare is limited.

Individuals’ needs should be met by the family and the market forces (e.g., economy).

Social welfare for those most in need.

Tends to provide benefits at a low level in order to discourage use.

Question 19

What is Institutional View?

Answer 19

Social welfare is a necessary public response.

People can not always meet their needs through family and work.

This model attempts to reduce social and economic disparities and to promote collective well-being.

Question 20

New Approach: Structural Approach

Answer 20

Social problems are the result of capitalism.

Social welfare does not directly address the root cause of the social problems and inequalities.

Social services and income security programs are often band-aid solutions

Complete social change is necessary and root causes should be addressed.