Chapter 1

Question 1

Human Resource Management

Answer 1

The policies, practices, and systems that influence employees behavior, attitudes and performance

Question 2

Human Capital

Answer 2

An organization’s employees, described in terms of their training, experience, judgement, intelligence, relationships and insight

Question 3

High-performance work system

Answer 3

An organization in which technology, organizational structure, people, and processes work together seamlessly to give an organization an advantage in the competitive environment

Question 4

Job Analysis

Answer 4

The process of getting detailed information about jobs

Question 5

Job design

Answer 5

the process of defining the way work will be performances and the tasks that a given job requires

Question 6

Recruitment

Answer 6

the process through which the organization seeks applicants for potential employment

Question 7

Selection

Answer 7

The process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities and other characteristics that will help the organization achieve its goals

Question 8

Training

Answer 8

a planned effort to enable employees to learn job related knowledge skills and behaviors

Question 9

Development

Answer 9

the acquisition of knowledge skills and behaviors that improve an employees ability to meet changes in job requirements and in customer demands

Question 10

Performance Management

Answer 10

The process of ensuring that employees activities and outputs match the organizations goals

Question 11

Workforce Analytics

Answer 11

The use of quantitative tools and scientific methods to analyze data from human resource databases and other sources to make evidence based decisions that support business goals

Question 12

Human resource planning

Answer 12

Identifying the number of employees the organization will need to meet its objectives

Question 13

Talent Management

Answer 13

A systematic planned effort to attract retain develop and motivate highly skilled employees and managers

Question 14

Evidence based HR

Answer 14

Collecting and using data to show that human resource practices have a positive influence on the companies bottom line or key stakeholders

Question 15

Sustainability

Answer 15

An organizations ability to profit without depleting its resources, including employees natural resources and the support of the surrounding community

Question 16

Stakeholders

Answer 16

The parties with an interest in the company’s success (shareholders, community, customers, and employees)

Question 17

Ethics

Answer 17

The fundamental principals of right and wrong