Chapter 1 Flashcards
What is Human Resource Management?
HRM is the leadership and management of people within an organization using systems, methods, processes, and procedures that identify, select, motivate, and enable employees to achieve outcomes individually and collectively that enhance their contribution to the organization’s goals
HRM supports organizations to meet short and long-term economic, social, and environmental goals.
What is Strategic Human Resource Management?
The process of integrating the strategic needs of an organization into the choice of HR systems and practices to support the overall mission, strategies, and performance.
What are the five steps in the model of Strategic HRM?
- Organization mission, goals, and strategy analysis
- Environmental scan
- Analysis of organizational character and culture
- Choice and implementation of Human Resource Strategies
- Review, Education and audit of Human Resource strategies
What does a mission statement outline?
The purpose, long-term objectives, and activities the organization will pursue and the course for the future.
What are the three generic business strategies?
- Cost leadership strategy
- Differentiation strategy
- Focus strategy
What is an Environmental Scan?
Continuous monitoring of economic, technological, demographic, and cultural forces.
What are the four critical economic forces?
- Economic cycles
- Global trade
- Productivity and innovation improvement
- Knowledge workers
What is the impact of economic cycles?
The Canadian economy goes through boom and bust cycles, affecting HR strategies during recessionary and boom periods.
How does global trade affect Canada’s economy?
International trade is crucial for Canada’s prosperity and growth, with Canadian jobs and economic prosperity depending on it.
What is productivity?
The ratio of an organization’s outputs to its inputs.
What are the three critical technological forces?
- Flexible work design
- Connectivity
- Automation
What does flexible work design entail?
The unprecedented degree of technology changing how and where work is carried out.
What is knowledge management?
The process of capturing organizational knowledge and making it available for sharing and building new knowledge.
What are the four critical demographic forces?
- Gender balance in the workforce
- Educational attainment of workers
- Aging population
- Generational shift
What is the gender balance in the workforce as of 2020?
47% of the workforce assigned female at birth.
What is the significance of educational attainment of workers?
It influences the skills and capabilities of the workforce.
What does an aging population imply for the workforce?
The average age of the workforce is increasing, leading to potential challenges.
What is the generational shift in the workforce?
Different generations (Baby boomers, Generation X, Generation Y, Generation Z, and soon Generation Alpha) have varying expectations from their workplaces.
What are two critical cultural forces affecting HRM?
- Diversity and social justice
- Ethics
Why is ethical conduct important in business?
It is becoming increasingly important for managers to understand ethical perspectives and implications.
What should be analyzed before formulating human resource strategies?
The organization’s structure.
What are the five groups of activities HR must continuously focus on?
- Planning Human Resources
- Attracting Human resources
- Placing, developing, and evaluating human resources
- Motivating employees
- Maintaining high performance
What is the role of the HR department in a small organization?
HR activities become a burden, leading to the emergence of a separate HR department.
What is the service role of the HR department?
HR departments are service departments with authority to advise, not direct.
What competencies are essential for HR managers?
- Mastery of HRM tools
- Change management
- Personal credibility
What is CCHRA?
A collaborative effort of HR associations coordinating national designation—CPHR.
