Chapter 1 Flashcards
Define manager, who is a manager?
Manager is someone who coordinates and oversees the work of other people so that organizational goals can be accomplished. They help others do their solve work, problems prevent problems, and try to develop the organization.
Three classes of managers (main characteristics)
First-line managers ( lowest level, manage Te work of non-managirial employees)
Middle managers ( between first line mangers and top-level of the organization).
Top managers(responsible for making orginizational-wide decisions, establishing the strategy, goals ).
Why are managers important?
- They identify critical issues and die important in the always changing and chaotic time the in skills are needed
- They are key for getting things done
3.they make a difference by being good leaders. Good management can play a key role in employees motivation, loyalty, productivity and impact the overall success of the company.
What is efficiency
What is effectiveness
Getting the most output, with the least amount of input.
Doing activities that will result in achieving goals.
List 4 managerial functions.
- Planning.-set goals, strategies, develop plans
- Organizing-determine what needs to be done, when by whom and how.
- Leading - motivating, leading, dealing with people .
4.controlling _ monitoring and ensure in that everything in being done according to plan.
Mintzberg’S managerial roles (10)
Interpersonal
1. Figurehead
2. Leader
3. Liaison
Informational
4. Monitor
5. Disseminator
6. Spokesperson
Decisional
7. Entrepreneur
8. Disturbance Handler
9. Resource allocator
10. Negotiator
3 types of managerial skills
- Technical stills (job-specific knowledge and techniques)
- Interpersonal skill lability to work with other people individually and in a group)
- Conceptual skills ( the ability to think and conseptulize about abstract and complex situations).
What is the definition of management?
Management is the process of planning, organizing, leading, and controlling resources to achieve specific goals.
True or False: Managers are responsible only for the financial aspects of an organization.
False
What are the primary functions of management?
Planning, organizing, leading, and controlling.
Fill in the blank: Managers must possess a variety of __________ skills to be effective.
managerial
What is the importance of managers in an organization?
Managers coordinate resources, drive performance, and ensure organizational goals are met.
Which of the following is NOT a managerial skill? A) Technical B) Human C) Artistic D) Conceptual
C) Artistic
What type of skills involve understanding and working with people?
Human skills
True or False: Conceptual skills are more important for lower-level managers than for top-level managers.
False
What are Mintzberg’s managerial roles?
Interpersonal, informational, and decisional roles.
Fill in the blank: In Mintzberg’s framework, a manager acting as a __________ serves as a liaison between the organization and its external environment.
representative
What role involves gathering, receiving, and disseminating information?
Informational role
Which of the following roles is part of Mintzberg’s interpersonal roles? A) Leader B) Monitor C) Entrepreneur D) Disturbance Handler
A) Leader
Short Answer: Name one decisional role from Mintzberg’s managerial roles.
Entrepreneur, disturbance handler, resource allocator, negotiator.
True or False: Managers only need technical skills to succeed.
False
What is the role of a manager in planning?
To set objectives and determine a course of action for achieving those objectives.
Fill in the blank: __________ skills are essential for top-level managers to visualize the organization as a whole.
Conceptual
What is the key difference between leadership and management?
Leadership focuses on inspiring and motivating people, while management focuses on organizing and coordinating tasks.
