Chapter 1 Flashcards
Define Interpersonal communication
Is the complex process through which people produce, interpret and coordinate messages to create shared meanings, achieve social goals, manage their personal identities, and carry out their relationships.
Define Communication Theories
systematic and research-based explanations of how communication works.
Define Message
a performance that uses words, sentences, and/or nonverbal behaviors to convey the thoughts, feelings and intentions of the speaker.
Define Encoding
Creating messages that convey our meanings and goals by selecting words and behaviors that we believe represent our ideas and feelings.
Define the Message Production Process
What we think and do to encode a message.
Define Decoding
Making sense of the messages we receive.
Define Message interpretation process
Adjusting messages to accommodate the messages of the person we are talking to.
Define interaction goals
The things a message sender wants to accomplish through communication.
Define Message planning
identifying on or more message strategies you can use that will accomplish your interaction goals.
Define Canned plan
a learned communication strategy for a specific type of situation.
Define Message interpretation
the process of understanding a message you have received.
Define Interaction Coordination
on-the activities participants in a conversation perform to adjust their behaviors to those of their partners.
Define Feedback
information about how a message was interpreted by its recipient, conveyed in a subsequent message.
Define Physical Context
the setting of a communication episode
Define Social context
the type of closeness of the relationship that may already exist between the participants
Define Historical Context
the background provided by previous communication episodes between the participants.
Define Phychological Context
the moods and feelings each person brings to an interpersonal encounter.
Define Cultural Context
the set of beliefs, values, and attitudes common to the specific cultures of each participant that influence how each interprets what is happening in a conversation.
Define External noise
physical sights, sounds, and other stimuli that draw people’s attention away from intended meaning.
Define Internal noise
thoughts and feelings that interfere with producing or interpreting meaning.
Define Semantic noise
words in a message that distort or interfere with the interpretation of the meaning of a message.
Define meaning
the significance that the sender (speaker) and the receiver (listener) each attach to a message.
Define Shared meaning
when the receiver’s interpretation of the message is similar to what the speaker thought, felt, and intended.
define primary goals
needs, wants, or other desires motivating a person to communicate that direct the person to a specific canned plan.
Define personal identty
the traits and characteristics that, taken as a whole, distinguish you from other people.
Define Relationship
a set of expectations that two people have for their behavior with respect to each other, based on the pattern of interaction between them.
Define Dominance
the degree to which one person attempts to control the behavior of another.
Define Symmertical message
one that matches the dominance or submission implied in a partner’s previous message
Define Complementary message
one that is the opposite to the dominance or submission implied in the partner’s previous message.
Define Affliction
the appreciation or esteem one person has for another.
Define Ethics
A set of moral principles held by a society, a group, or an individual that provides guidelines for acceptable behavior.
Define Dark-side messages
messages that are not ethical and/or appropriate.
Define Communication competence
another person’s perception that your messages are both effective and appropriate in a given relationship.
Define Effective messgaes
messages that achieve the goals of their senders
Define Emotional intelligence
the ability to monitor your own and other’s emotions to use this information to guide your communication.
Define Micro skills
very specific communication skills for producing certain types of messages or brief sequences of messages.
Define Macro skills
broader communication skills that apply to certain types of interactions and relationships and help us generate longer sequences of messages
Define Behavioral flexability
the capacity to react in a variety of ways to the same or similar situation.
Define Interactivity
the ability of a communication tool to facilitate social interaction between groups or individuals.
Define Temporal structure
the time it takes to send and receive messages or the time that elapses during a communication interaction
Define Synchronous
communication that occurs when participants co-present and exchange messages in real time.
Define Asynchronous
communication that occurs when participants are not co-present where there are delays between sending, receiving, interpreting, and responding to messages.
Define Media richness theory
the proposition that certain media are better suited than others for some types of messages due to differences in how accurately they reproduce intended meanings.
