Chapter 1

Question 1

Different applications of IT in daily lives

Answer 1

• Microsoft
• payments (credit cards, online banking, digital wallets)
• canvas
• paws
• GPS

Question 2

What is the purpose and use of IT

Answer 2

Convenience
- decision making
- productivity

Question 3

Information systems

Answer 3

collects, processes, stores, analyzes and disseminates information
for specific purposes.
●Data ●Information ●Knowledge

Question 4

Information systems - IT application

Answer 4

• mobile app
• web portae
• software

Ex/ canvas
Collects: submission, files
Process: auto grading options, marking
Share: communication, message content
Analyze: calculating average

Question 5

Data, information and knowledge

Answer 5

Data
- raw form
A-Z
0-9
(Symbols)

Information
- organized
“Comm 213,06”
- Information is organized in a way that means something

Knowledge
- processed (trends hidden patterns
- algorithm
- division making support systems

Question 6

The basic components of computer based information systems

Answer 6

• Hardware: computures
• Software: canvas, word, ppt, reader
• data base: relational database (tables)
• Network: wireless network (required for connectivity)
• People: student faculty, IT, accounts
• Procedures: IT policy
  Student <-> facility

Question 7

Information technology inside an organization

Answer 7

Components -> services

Functional area IS (FAIS) -> department specific information systems

Accounts
1. Bookkeeping (excel quick books)
Marketing
1. Adv
HR
1. Hiring

Question 8

Enterprise resource planning (ERP)

Answer 8

Central database for all components to interact
- cross functional

Question 9

Types of information systems

Answer 9

Enterprise IS
Inter-organizational IS
Consumer facing IS
Intelligent Systems

Question 10

Enterprise IS (ES)

Answer 10

• Transaction processing systems
• Functional area ISs
  •Enterprise resource planning systems

Question 11

Inter-organizational IS (IOS)

Answer 11

•Customer relationship management •Supply Chain Management systems
- promote external interaction

Question 12

Consumer facing IS

Answer 12

• E-commerce systems •Mobile apps
•Social platforms/apps

Question 13

Intelligent systems

Answer 13

•Business Intelligence •Artificial intelligence
- techniques
- use data for decision making

Question 14

How does IT affect organizations

Answer 14

●IT disrupts industries
●IT impacts managers: reduce the number of jobs and change the nature of the jobs
●IT affects employees at work
oimprove worker productivity while harming individual safety and health.