Chapter 1 Flashcards
Definition of worker
people within organizations who get things done, contributing to the accomplishment of goals as individuals
Definition of Manager
Individual who achieves goals through other people
Definition of organization
Consciously coordinated social unit
Composed of 2+ people
That functions continuously to achieve a common goal/set of goals
Management activities:
- Planning
- Organizing
- Leading
- Controlling
Mintzberg’s managers’ roles categories
Interpersonal, Informational, Decisional
Interpersonal roles:
Figurehead, Leader, Liaison
Informational roles:
Monitor, Disseminator, Spokeperson
Decisional roles:
Entrepreneur, Disturbance handler, Resource allocator, Negotiator
Skills needed by managers:
Technical, People, Conceptual
Which activities studied F.Luthans to see what distinguishes effective and successful managers?
Traditional management, Communication, HR management, Networking
What is the time alllocation between the managerial activities of average, successful and affective managers? (Luthans)
- Average managers: 19% networking, 20% HR, 29% communication, 32% traditional
- Successful managers: 48% networking, 11% HR, 28% communication, 13% traditional
- Effective managers: 11% networking, 26% HR, 44% communication, 19% traditional
Definition of organizational behavior
= field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness
Which disciplines contribute to OB?
Psychology, social psychology, socilogy, anthrophology
OB: challenges and opportunities
Increasing workforce diversity
Globalization
Revolutionizing technologies (and social media)
Justice and ethics in the workspace
Organizations’ environmental and social responsbilities
Gig economy and global crises
Corporate Social Responsibility definition
= An organization’s self-regulated actions to benefit society or the environment beyond what is required by law.
Gig economy definition
new era of work in which many people work independently and autonomously (“a company of one”) instead of the highly structured employer-employee relations of the past
OB model: variables
Inputs
Processes
Outcomes
OB model: outcomes variables
o Attitudes and stress
o Job performance
o Organizational Citizenship Behavior
o Withdrawal Behavior
o Team performance
o Productivity
o Survival
OB model: levels
Individual
Group
Organizational
