Chapter 1

Question 1

Standards or codes of behavior expected of an individual by a group (nation, organization, profession) to which an individual belongs is known as which of the following?

Answer 1

Ethics

Question 2

One’s personal beliefs about right and wrong are known as which of the following?

Answer 2

morals

Question 3

To extend to all people the same respect and consideration that you expect from them is considered which of the following character traits?

Answer 3

integrity

Question 4

Legal acts conform to what an individual believes to be the right thing to do.

Answer 4

False

Question 5

In a for-profit organization, the primary objective of which of the following is to oversee the organization’s business activities and management for the benefit of shareholders, employees, customers, suppliers, and the community?

Answer 5

board of directors

Question 6

In the decision-making process of implementing the decision, what plan must be defined to explain to people how they will move from the old way of doing things to the new way?

Answer 6

transition

Question 7

Which of the following steps in the decision-making process gathers and analyzes facts and also identifies stakeholders affected by the decision?

Answer 7

develop problem statement

Question 8

A statement that highlights an organization’s key ethical issues and identifies the overarching values and principles that are important to the organization and its decision making is known as which of the following?

Answer 8

code of ethics

Question 9

Setting corporate social responsibility (CSR) goals encourages an organization to achieve higher moral and ethical standards.

Answer 9

True

Question 10

Companies that develop and maintain strong employee relations:

Answer 10

enjoy lower turnover rates

Question 11

The piracy rate is nearly 80 percent across which continent?

Answer 11

Africa

Question 12

Which of the following identifies the concept that an organization should act ethically by taking accountability for the impact of its actions on the environment, the community, and the welfare of its employees?

Answer 12

corporate social responsibility

Question 13

In the case of United States v. New York Central & Hudson River Railroad Co., the U.S. Supreme Court established that:

Answer 13

an employer can be held responsible for the acts of its employees even if the employees act in a manner contrary to their employer’s directions.

Question 14

The term morals refers to the personal principles upon which an individual bases his or her decisions about what is right and what is wrong.

Answer 14

True

Question 15

Laws can proclaim an act as legal, although many people may consider the act immoral.

Answer 15

True

Question 16

In which step of the decision-making process should the decision makers consider laws, guidelines, policies, and principles that might apply to the decision?

Answer 16

choose alternative

Question 17

Based on a 2013 National Business Ethics Survey, the percentage of employees who said they reported misconduct in the workplace when they saw it is characterized by which of the following statements?

Answer 17

decreased from 2011 to 2013

Question 18

The goodwill that is created by which of the following can make it easier for corporations to conduct their business?

Answer 18

CSR activities

Question 19

The term ethics describes standards or codes of behavior expected of an individual by a group to which the individual belongs.

Answer 19

True

Question 20

Most people have developed a decision-making process they use almost automatically, without thinking about the steps they go through.

Answer 20

True