Chapter 1 Flashcards
Why should I study IS?
- To be an informed user
- Digital transformation: continuous improvement to employee, customer or business relations
- Managing IS system
Why is it important to manage IS appropriately?
- Firms nowadays are heavily reliant on IS systems
- They are very expensive to acquire, operate and manage
- IS systems are always evolving
What are the differences between Data items, information and knowledge
Data items are basic numbers/descriptions with no meaning.
Information puts the data items together to form a category. Knowledge uses the information to analyze a situation
Functional area information system
A collection of application programs in a single department
IT in accounting
- Forecast revenues and business activities
- Determine the best sources and use of funds
- Perform audits to check the organization’s integrity
- Checking financial reports and documents for accuracy
IT in sales and marketing
- Product analysis
- Site analysis
- Promotion analysis
- Price analysis
- managing customer relations
IT in Manufacturing
- Process orders
- develop production schedules
- control inventory levels
- monitor product quality
- Design and manufacture product
IT in HR
- Recruiting process
- analyze and screen job applications
- hire new employees
- help manage employees’ careers
- monitor performance and performance test
Enterprise Resource Planning (ERP)
integrating IS across the organization into 1 database
What are some advantages of using ERP?
- enhances communication within operating areas of the organization
- greatly increases productivity
Transaction Processing System (TPS)
Monitors real-time transactions, except transactions differ between firms
Interorganizational Informational System (IOS)
IS that integrates 2 or more organizations
Decision support system
Provide access to data and analysis tools
Expert system
Mimics human expert in a particular area and makes decision
Dashboards
Presents structured, summarized information about aspects of business important to exectives
