Chapter 1 Flashcards
Why should I study IS?
- To be an informed user
- Digital transformation: continuous improvement to employee, customer or business relations
- Managing IS system
Why is it important to manage IS appropriately?
- Firms nowadays are heavily reliant on IS systems
- They are very expensive to acquire, operate and manage
- IS systems are always evolving
What are the differences between Data items, information and knowledge
Data items are basic numbers/descriptions with no meaning.
Information puts the data items together to form a category. Knowledge uses the information to analyze a situation
Functional area information system
A collection of application programs in a single department
IT in accounting
- Forecast revenues and business activities
- Determine the best sources and use of funds
- Perform audits to check the organization’s integrity
- Checking financial reports and documents for accuracy
IT in sales and marketing
- Product analysis
- Site analysis
- Promotion analysis
- Price analysis
- managing customer relations
IT in Manufacturing
- Process orders
- develop production schedules
- control inventory levels
- monitor product quality
- Design and manufacture product
IT in HR
- Recruiting process
- analyze and screen job applications
- hire new employees
- help manage employees’ careers
- monitor performance and performance test
Enterprise Resource Planning (ERP)
integrating IS across the organization into 1 database
What are some advantages of using ERP?
- enhances communication within operating areas of the organization
- greatly increases productivity
Transaction Processing System (TPS)
Monitors real-time transactions, except transactions differ between firms
Interorganizational Informational System (IOS)
IS that integrates 2 or more organizations
Decision support system
Provide access to data and analysis tools
Expert system
Mimics human expert in a particular area and makes decision
Dashboards
Presents structured, summarized information about aspects of business important to exectives
Supply chain management system
manages flows of products, services, and informatino among organziation
Chief Infomation officer (CIO)
Executive in charge of the IS function
