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sta-prelim > Chapter 1 > Flashcards

Chapter 1 Flashcards

1
Q

Who quoted:

“You can speak well if your tongue can deliver the message of your heart. “

A

John Ford

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2
Q

8 essential components of communication

A

Source
Message
Channel
Receiver
Feedback
Environment
Context
Interfere

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3
Q

It is:
- culture specific
- has content
- irreversible and unrepeatable
- series of Puntuated events

A

Communication universals

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4
Q

Any factor that prevent us from effectively exchanging and understanding messages.

A

Communication Barrier

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5
Q
  • Also known as Language barrier
  • arises when two people speak different languages
A

Semantic Barrier

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6
Q
  • a psychological barrier that prevents people from fully expressing themselves
A

Emotional Barrier

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7
Q

An example is ‘Trauma’
- intense feelings

A

Physiological Barrier

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8
Q

Any physical limitation such as noise, lighting, distance and so on.

A

Physical Barrier

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9
Q

A barrier that caused from difference in background (culture, language spoken, belief, customs)

A

Cultural Barrier

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10
Q

Communication with one’s self

A

Intrapersonal communication

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11
Q
  • communication between two or more people
  • exchanging of information, ideas and feelings
A

Interpersonal communication

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12
Q
  • interaction between 3 or more people who share the same purpose/mutual influence
A

Small Group

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13
Q
  • Communication in front of wide audience
  • the goal is to share important information
A

Public communication

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14
Q
  • Sharing information with a large audience
  • use of technology
  • mass media
A

Mass communication

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15
Q
  • one way
  • speacker+speech+audience+effect
A

Aristotle’s model of communication

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16
Q

Fear of talking in front of aan audience

A

Public speaking anxiety

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17
Q

Sends the message

A

Source

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18
Q

The ‘when’ and ‘where’ the communication takes place

A

Environment

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19
Q

The ‘what’ of the message

A

Context

20
Q

The one who receives the message

A

Receiver

21
Q

The content

A

Message

22
Q
  • Measures the effectiveness of the message
  • 2 way communication
A

Feedback

23
Q

Noise or Barrier

A

Interferences

24
Q

Medium which we send the message

A

Channel

25
Q

A two-way communication model that introduces ‘feedback’ and ‘noise

A

Shannon and Weaver

26
Q

Source (encode) + message + channel (decode) + receiver

A

Berlo’s S-M-C-R Model of Communication

27
Q
  • From womb to tomb, there is communication
  • BY Frank Dance
A

Helical model of communication

28
Q
  • most common type of communication
  • use of spoken words
A

Verbal communication

29
Q

Use of signals or gestures

A

Non-verbal communication

30
Q

Tone, speech, pitch

A

Paraverbal
Paralanguage

31
Q

Use of symbols

A

Paralinguistics

32
Q

Use of images, illustrations, graphs

A

Visual communication

33
Q

Use of symbols(words)

A

Written communication

34
Q
  • Type of listening that the listener only looks for his/her needs, desires, and goals
  • the purpose is to enjoy
A

Appreciative Listening

35
Q
  • Dynamic and compassionate
  • process that req’s more than just hearing
A

Emphatic listening

36
Q
  • listens to get the information needed
  • active listening is required
  • ex: lectures
A

Comprehensive listening

37
Q
  • to evaluate/analyze the content of the message
A

Analytical Listening

38
Q

2 major purpose of listening

A
  1. To understand
  2. To be understood
39
Q

Correctly sounding out words

A

Pronunciation

40
Q

Speaking in a clear and understandable way

A

Articulation

41
Q

Synonymous to articulation

A

Enunciation

42
Q

How we control/adjust our voice

A

Modulation

43
Q

Ability to own the stage

A

Stage presence

44
Q

All about human connection

A

Audience rapport

45
Q
  • Attitude about your skills and abilities
  • knowing your strengths and weaknesses
  • trusting and accepting ourself
A

Self confidence

sta-prelim (2 decks)

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