Chapter 1

Question 1

The word___ itself provides a clue to what is common implies “something in common” and incation suggest “understanding” so communication hints at the meaning “ a common understanding of something”

Answer 1

Communication

Question 2

Eight parts and steps of communication process

Answer 2

1. Source
2. Message
3. Encoding
4. Channel
5. Decoding
6. Reciever
7. Feedback
8. Context

Question 3

This is you the sender of the message

Answer 3

Source

Question 4

This is the information you want to convey

Answer 4

Message

Question 5

This is the process of converting your idea into verbal and non verbal symbols that can be understood by the reciever of the message

Answer 5

Encoding

Question 6

This is the manner in which your message or information is conveyed. It may done through ftf conversation, telephone call, video conference,or written communication

Answer 6

Channel

Question 7

This is the reciever mental processing of your message into the meaning suggested by the verbal and or non verbal symbols you use as sender

Answer 7

Decoding

Question 8

This is the person who vill get your message

Answer 8

Receiver

Question 9

This is the reciever response to your message

Answer 9

Feedback

Question 10

This is refers to the situation in which the communication take place

Answer 10

Context

Question 11

Five elements of communication

Answer 11

1. Sender
2. Message
3. Channel
4. Reciever
5. Effect

Question 12

Things that need to be considered

Answer 12

1. Psychological context
2. Rational context
3. Situational context
4. Environmental content
5. Cultural context

Question 13

Are our own set of rules, so others are neither expected nor required to follow them

Answer 13

Moral

Question 14

On the other hand , are rules accepted and approved by society, so they are imposed upon everyone

Answer 14

Ethics

Question 15

Ethics in communication

Answer 15

1. Mutuality
2. Individual dignity
3. Accuracy