Chapter 1 Flashcards
What are the defining characteristics of a project? (Choose two.)
A. A group of related tasks
B. Temporary in nature
C. Operational activities
D. Reworking of an existing project
E. Creation of a unique product or service
B, E
The project team is responsible for all of the following, EXCEPT:
A. Providing governance on the project
B. Contributing to the deliverables according to the schedule
C. Contributing expertise to the project
D. Estimating costs and dependencies
A
A team member is upset about having to stay late as he will miss a scouts meeting with his son. He approaches the project manager, who lets him know that it is a one-time thing and if
they work tonight, they will not have to come in this weekend. Upset, the team member stays and finishes his work. This is an example of what type of conflict resolution?
A. Smoothing
B. Confronting
C. Compromising
D. Avoiding
E. Forcing
A
When evaluating the project phases, in which phase will project costs be the highest?
A. Initiating
B. Discovery
C. Execution
D. Closing
C
As a project nears a critical deadline, Ed approaches the project manager and wants to take a couple of days off. The project manager needs Ed’s skills to meet the deadline but can see
how exhausted Ed has become. They agree that Ed will work through the deadline and then get a couple of days off. Ed accepts this plan and goes back to work. This is an example of what type of conflict resolution?
A. Smoothing
B. Confronting
C. Compromising
D. Avoiding
E. Forcing
C
What plan determines the information needs of the stakeholders, format of information delivery, delivery frequency, and the preparer?
A. Stakeholder Analysis plan
B. Project Charter
C. Human Resources plan
D. Communication plan
D
What is the definition of a portfolio?
A. A collection of the sample work a project manager has done that they should bring to an interview
B. A collection of programs, subportfolios, and projects that support strategic business goals or objectives
C. A group of related projects that are managed together using shared resources and similar techniques
D. A group of project investments that are maintained to help finance projects
B
In terms of project management, what is a program?
A. A listing of all individuals involved in the project, including key stakeholders
B. The software package used to enter and track project management aspects
C. Related projects that are coordinated and managed with similar techniques
D. A collection of projects and subportfolios that support strategic goals of the business
C
During an Agile daily stand-up meeting, what are three questions that are asked and answered?
A. What did I accomplish yesterday? What will I do today? What are the necessary
next steps?
B. What did I accomplish today? Who will I be working with today? What obstacles are
preventing progress?
C. What did I accomplish yesterday? Who will I be working with today? What obstacles
are preventing progress?
D. What did I accomplish yesterday? What will I do today? What obstacles are preventing
progress?
D
Marcus works for Wigitcom, and he has been assigned to work on a project. Marcus’s regular boss pulls him back to work on assignments and will conduct his performance review. What type of organizational structure is Wigitcom using?
A. Agile
B. Functional
C. Matrix
D. Projectized
B
A project has a key contributor who is absent from meetings, not meeting deadlines, and affecting the morale of other individuals on a team. There is no other person within the company with the expertise needed to perform the tasks assigned to this team member. Which of the following would be the appropriate action for the project manager?
A. Bring the team member in for a counseling session.
B. Leave the employee alone and distribute work to other team members.
C. Remove the team member from the project and seek a replacement.
D. Relocate the team member to a different facility.
A
Which of the following is not a role of a project steering committee?
A. Monitoring project progress
B. Sprint planning
C. Advocacy
D. Offering expert opinion
B
How far in advance should an agenda be published?
A. 24 hours
B. 48 hours
C. 1 week
D. 1 month
A
A meeting held daily or a couple of times a week where participants give updates on project status, often while standing, is what type of meeting?
A. Status meeting
B. Focus group
C. Stand-up meeting
D. Demonstration
C
Kim is a project manager who has just been assigned a software development project. She needs help in identifying all the tasks that need to be completed for the project to be successful.
What kind of meeting should she use?
A. Joint application development
B. Joint application review
C. Status meeting
D. Brainstorming
D
In what organizational structure does a project manager have the most limited authority?
A. Weak-matrix
B. Projectized
C. Strong-matrix
D. Functional
D
A building project requires the following steps: construction, purchasing the build site,
blueprinting, and inspection. Purchasing the build site has what relationship to construction?
A. It is a successor task.
B. It is a mandatory task.
C. It is a predecessor task.
D. It is a discretionary task.
C
Which of the following is the form in which project schedules are typically displayed?
A. PERT
B. Calendar
C. Gantt chart
D. Pareto chart
C
The project team has been asked to use only the company established tools for instant communication
and not use their personal cell phones or computers for such communication.
This is an example of:
A. Communication security
B. Communication integrity
C. Communication archiving
D. Escalating communication issues
A
When the project team is dependent on an entity outside the organization, like a product
vendor delivering equipment, this is known as what type of dependency?
A. Discretionary
B. Mandatory
C. External
D. Financial
C
All electronic communications and meetings notes are stored with the project file at the
conclusion of the project. This is an example of:
A. Communication security
B. Communication integrity
C. Communication archiving
D. Communication planning
C
project has task A, which will take 2 days; task B, which will take 3 days, task C, which
will take 2 days; task D, which will take 2 days; and task E, which will take 3 days. Task A is
a predecessor for task B and for task C. Task C is a predecessor for task D. Both task B and
task D are predecessors for task E.
What is the task sequence for the critical path?
A. A => B => E
B. A => B => C => D => E
C. A => B => D => E
D. A => C => D => E
D
All of the following are aspects of an Agile sprint, EXCEPT:
A. It is limited to a timeframe such as two weeks.
B. A planning meeting is held to figure out what the team can accomplish.
C. A small feature set is taken to completion.
D. The team works at an incredible pace for the entire time.
D
April works for Wigitcom and has recently been assigned to a project. She was given assignments
from both her functional manager and the project manager but was directed to do the
project work. When April requested leave, it was granted by her functional manager but then
denied by the project manager. What type of organizational structure is Wigitcom using?
A. Projectized
B. Strong-matrix
C. Balanced-matrix
D. Weak-matrix
B
A meeting to provide a status update on the progress and spending on a project would be
what type of meeting?
A. Collaborative
B. Informative
C. Decisive
D. Focus groups
B
Brad is a junior software developer who is having problems remembering where the source
code is for a certain routine. He needs to contact Bridget, the senior developer on the project.
What would be the ideal way to contact her?
A. Email
B. Impromptu meeting
C. Instant messaging
D. Fax
C
A project manager is trying to get a safety update to project team members out in the field.
What are appropriate methods to communicate the update to the team? (Choose two).
A. Fax
B. Text message
C. Social media
D. Voice conferencing
E. Distribution of printed media
B, D
New, complex instructions need to be communicated to a project team. What is the best
communication method to distribute this information?
A. Distribution of printed media
B. Email
C. Text message
D. Social media
B
What are the defining characteristics of a project? (Choose two.)
A. Has a definitive start and end date
B. Is assigned to a portfolio
C. Creates a unique product or service
D. Is a part of ongoing operational activities
E. Is part of an organization’s strategic plan
A, C
Which of the following describes a portfolio?
A. A collection of the sample work a project manager has done that should be brought to
an interview
B. A collection of programs, subportfolios, and projects that support strategic business
goals or objectives
C. A group of related projects that are managed together using shared resources and similar
techniques
D. A group of project investments that are maintained to help finance projects
B
DewDrops is a struggling global start-up
with a project team located on three different continents.
The customer of the project just radically altered one of the triple constraints. What is
the best communication method to share this information with the project team?
A. Impromptu meetings
B. Virtual meeting
C. Email
D. Instant messaging
C
After the project charter is signed, what meeting is held to introduce the project team and
stakeholders as well as outlining the goals for the project?
A. Lessons learned meeting
B. Project introductory meeting
C. Kickoff meeting
D. Team building lunch
C
Which soft skills are important for a project manager?
A. Time management, earned value calculation, listening, critical path diagrams
B. Leadership, time management, team building, listening
C. Time management, earned value calculation, leadership, critical path diagrams
D. Leadership, following, independence, listening
B
A project is entering the Execution phase, the manager has completed the project planning,
and is looking to introduce the key points to the project team. What is the appropriate form
of communication for the next step?
A. Video conference
B. Impromptu meeting
C. Email
D. Kickoff meeting
D
A project schedule serves what function?
A. Determines the project cost accounting codes
B. Creates a deliverable-based
decomposition of the project
C. Lists the actions that should be resolved to fulfill deliverables
D. Determines start and finish dates for project activities
D
Cheryl is a technical lead on a project that is wrapping up remote work at a customer site.
What is the best method to communicate the work efforts and next steps with the customer?
A. Virtual meeting
B. In-person
meeting
C. Closure meeting
D. Kickoff meeting
C
All of the following are ways to determine whether a project is completed, EXCEPT:
A. When the project manager declares the project is complete
B. When the project is canceled
C. When it has been determined that the goals and objectives of the project cannot be
accomplished
D. When the objectives are accomplished and stakeholders are satisfied
A
Wigitcom has just been hacked, and millions of records containing personal information of
their customers has been stolen. The CEO is in a meeting for the rest of the day. What is the
best communication method to let the boss know of the situation?
A. Social media
B. Impromptu meeting
C. Text messaging
D. Distribution of printed media
B
The creation of a peanut butter and jelly sandwich has the following steps:
Serve.
Gather bread, peanut butter, and jelly.
Place bread on a plate.
Get a knife.
Spread peanut butter on one slice of bread.
Put both slices of bread together.
Spread jelly on the other slice of bread.
What is the correct sequence for this project?
A. Serve; put both slices of bread together; gather bread, peanut butter, and jelly; get a knife; spread peanut butter on one slice of bread; place bread on a plate; spread jelly on
the other slice of bread.
B. Gather bread, peanut butter. and jelly; get a knife; spread peanut butter on one slice of bread; place bread on a plate; spread jelly on the other slice of bread; serve; put both
slices of bread together.
C. Gather bread, peanut butter, and jelly; get a knife; place bread on a plate; spread peanut butter on one slice of bread; spread jelly on the other slice of bread; put both slices of bread together; serve.
D. Gather bread, peanut butter, and jelly; get a knife; place bread on a plate; spread peanut butter on one slice of bread; spread jelly on the other slice of bread; serve; put both slices of bread together.
C
Which of the following steps are important in the development of the project schedule?
(Choose three.)
A. Determine tasks.
B. Set the quality plan.
C. Set the communication plan.
D. Sequence the tasks.
E. Construct a Pareto diagram.
F. Identify the critical path.
A, D, F
The project manager has been gathering a batch of routine organizational messages, project
updates, and status reports. What would be the best communication method to share this
information?
A. Video conference
B. Impromptu meeting
C. Social media
D. Scheduled meeting
D
What type of communication method would make sense for routine status meetings on a
project where the team is spread out in different cities on the same continent?
A. In-person
meetings
B. Virtual meetings
C. Closure meetings
D. Kickoff meetings
B
To help celebrate the completion of a major project milestone, the project sponsor wants to
hold a barbeque on Friday afternoon. What is the best communication method to share this
information with the team?
A. Email
B. Impromptu meeting
C. Scheduled meeting
D. Fax
A
Which of the following are tools and techniques used for developing a project team?
(Choose three.)
A. Team-building
activities
B. Project requirements
C. Recognition and rewards
D. Lessons learned meetings
E. Setting the ground rules
F. Project kickoff meetings
A, C, E
In what stage of team development are teams the most productive and trust levels the highest
among team members?
A. Forming
B. Storming
C. Norming
D. Performing
E. Adjourning
D
Once a change to the project has been accepted and implemented, what is the next step the
project manager should perform?
A. Conduct a preliminary review.
B. Collocation.
C. Determine decision-makers.
D. Communicate change deployment.
D
A start-up company is attempting to compete in an emerging product market. There are constant disruptive technology changes, and the market is shifting in their product tastes.
This type of situation would be best served by which of the following?
A. Agile approach
B. Projectized environment
C. Functional environment
D. Traditional, or waterfall
A
Kayla works for Wigitcom, and she has been assigned to work on a project. Kayla’s project manager gives her direction. At the end of the project, the project manager will conduct Kayla’s performance review and she will be free to be given a new work assignment. What type of organizational structure is Wigitcom using?
A. Agile
B. Functional
C. Matrix
D. Projectized
D
In an Agile methodology, what is a user story?
A. Key information about stakeholders and their jobs
B. Short stories about someone using the product or service
C. Customer survey results after product release
D. Visual representation of product burndown
B
A large, well-established
organization that has been in business for many decades would
likely have which organizational structures?
A. Weak-matrix
B. Projectized
C. Strong-matrix
D. Functional
D
Marcus is working on a project to build a new video game. His boss asks him what it would
take to make a major change to the platform engine. What would be Marcus’s next step?
A. Validate the change implementation.
B. Implement changes.
C. Conduct an impact assessment.
D. Escalate to the CCB.
C
Identified in the form of user stories, what is a list of all things to be completed, whether
technical or user-centric
in nature, known as?
A. Requirements
B. Backlog
C. Risk register
D. Stakeholders
B
Thaala is a project manager creating an agenda for an upcoming meeting. It must be made
for the project to stay on track. She gives 15 minutes on the agenda for each of the six items
that must have direction for meeting to be successful. What activity has Thaala performed?
A. Timeboxing
B. Sprint planning
C. Creating action items
D. Joint application development
A
What are milestones?
A. A measure of the distance traveled on a project
B. Characteristics of deliverables that must be met
C. Checkpoints on a project to determine Go/No-Go
decisions
D. Major events in a project used to measure progress
D
The DewDrops project team is meeting with product stakeholders to go over recent product
builds to ensure it meets expectations and requirements. What type of meeting is this?
A. Joint application development session
B. Joint application review session
C. Joint budget committee
D. Project steering committee
B
Which meeting role is responsible for leading the meeting by ensuring things run smoothly
and that all goals of the meeting have been met by its end?
A. Facilitator
B. Scribe
C. Timekeeper
D. Coordinator
A
All of the following are types of dependencies, EXCEPT:
A. Mandatory
B. Discretionary
C. External
D. Backlog
D
A stakeholder has asked to add a feature to a project, but the request is rejected by the
project manager. What is the likely reason the scope was rejected?
A. There is interaction between constraints.
B. Scope creep is occurring on the project.
C. The request can be handled without the formality.
D. The sponsor is on vacation.
B
Creating a list of items that will be covered during a meeting is called:
A. Task setting
B. Action items
C. Follow ups
D. Agenda setting
D
The project needs time for the team to work on the creation of an artifact. Which meeting
type would be best for the team to use?
A. Stand-up
B. Focus groups
C. Presentation
D. Workshop
D
Workshop: This is a meeting dedicated to creating a deliverable, engaging in intensive discussion and/ or activity on a particular subject.
A company is expanding and has several projects underway. One project is building a new
wing on the headquarters building, and the other is installing a new high-speed
fiber network.
The framing of the new building must begin before the installation of the new network
can begin. This is an example of what type of logical relationship?
A. Finish-to-
finish
B. Start-to-
start
C. Finish-to-
start
D. Start-to-
finish
B
A project has task A, which will take 2 days; task B which will take 3 days; task C, which
will take 2 days; task D, which will take 2 days; and task E, which will take 3 days. Task A is
a predecessor for task B and for task C. Task C is a predecessor for task D. Both task B and
task D are predecessors for task E.
What is the duration of the critical path?
A. 7 days
B. 9 days
C. 10 days
D. 11 days
B
In what project artifact would you find information relating to the quality and availability of
resources?
A. Project schedule
B. Organization chart
C. Resource calendar
D. Risk register
C
DewDrops has a project to implement a new human resource information system (HRIS) for
the company. They have changed their minds during implementation, and they want to add
an additional module to the final product. What type of change is this?
A. Project change
B. Organizational change
C. Product change
D. Mindset change
A
At the end of a meeting, any assignments that were made, who was given that assignment,
and the expected due date for completion are reviewed. This is a review of:
A. Follow-ups
B. Refinement
C. Brainstorming
D. Action items
D
Action items are specific tasks or activities that have been agreed on that need to be completed to help with project success. Action items should have an owner and a due date, and this ownership should be confirmed with the owner in the meeting, or immediately afterward if an action item was assigned to someone not in the meeting
Nyssa works for Wigitcom and has been assigned to a project. She wants to take a week off
for a family reunion, which conflicts with a project deadline. The project manager denied her
leave request, but her functional manager lets her attend the family reunion. What type of
organizational structure is Wigitcom using?
A. Projectized
B. Strong-matrix
C. Balanced-matrix
D. Weak-matrix
D
When is a project considered to be a success?
A. Stakeholder expectations have been met.
B. The phase completion has been approved.
C. All project phases have been completed.
D. The vendor has been released from the project.
A
Which of the following in an example of a deliverable?
A. The date work on the project begins
B. The design for a new product
C. Time and materials applied to the project
D. PMO
B
A project sponsor would be responsible for all of the following, EXCEPT:
A. Developing high-level
requirements for the project
B. Functioning as the approval authority and removing roadblocks
C. Marketing the project across the organization
D. Estimating the costs and dependencies of the project activities
E. Serving to help control the direction of the project
D
A building project requires the following steps: construction, purchasing the build site, blueprinting,
and inspection. Construction has what relationship to blueprinting?
A. It is a successor task.
B. It is a mandatory task.
C. It is a predecessor task.
D. It is a discretionary task.
A
All projects are constrained by which three elements as they affect quality?
A. Time, budget, scope
B. Time, risks, budget
C. Cost, benefits, scope
D. Cost, risks, scope
A
What key milestone is triggered when the project charter is signed?
A. A project sponsor can now be chosen.
B. Key stakeholders are freed from project communication.
C. The project is authorized to begin.
D. Project resources are released from the project.
C
Amy is a project manager and assigns Oswald to capture the meeting minutes. What role did
she assign Oswald?
A. Facilitator
B. Scribe
C. Timekeeper
D. Coordinator
B
The scribe captures critical discussion points, action items, and follow-ups
to document
these items for future reference
All of the following are examples of project resources, EXCEPT:
A. Team members
B. Equipment
C. WBS
D. Materials
C
What is resource smoothing?
A. Accommodating resource availability within activity float times
B. A schedule compression technique
C. An attempt to balance assignments to prevent overload
D. A method for loading heavy equipment
A
What is resource leveling?
A. A storage technique for physical resources
B. A schedule compression technique
C. An attempt to balance assignments to prevent overload
D. A method for loading heavy equipment
C
Fast-tracking
a project is a technique involving which of the following?
A. Performing two tasks in parallel that were previously scheduled to start sequentially
B. Looking at cost and schedule trade-offs
such as adding more resources
C. Moving later deliverables to earlier phases to appease stakeholders
D. Removing critical path activities that are unnecessary
A
The longest full path of any project is known as:
A. Critical path
B. Total float
C. Delphi technique
D. Pareto analysis
A
What does a resource shortage mean?
A. There is a shortage of things for team members to work on.
B. Not enough resources are available for the task, leading to overallocation.
C. There are too many resources, leading to underallocation.
D. There is an abundancy of things for team members to work on.
B
In what stage of team development do the members stop working with one another and
return to their functional jobs?
A. Forming
B. Storming
C. Norming
D. Performing
E. Adjourning
E
Kayla is a project manager and has received a request to move up the due date of a project.
How should she keep track of this change?
A. Document the request in the change control log.
B. Update the scope statement.
C. Place the change on the Kanban board.
D. Update this in the requestor’s personal file.
A
WigitCom completed a project last year to roll out a new asset management platform of the
organization. They are now looking to add an additional module to the platform. What type
of change is this?
A. Project change
B. Organizational change
C. Product change
D. Asset change
C
Since the project was already completed, the asset management platform is considered in production. Upgrades, enhancements, and expansions would all be considered changes to the product.