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e-commerce > chapter 1 > Flashcards

chapter 1 Flashcards

1
Q

What is e-commerce?

A

electronic or digital form of the exchange of goods and services between sellers and buyers.

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2
Q

What are the major concepts of e-commerce?

A
  1. brick-&-mortar
  2. click-&-mortar
  3. virtual organization / pure play
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3
Q

What are the classifications of e-commerce?

A

-B2B -B2C -B2B2C -C2B -intrabusiness EC -B2E -C2C -B2G

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4
Q

What are the benefits of EC for organizations?

A
  • globalization - bigger customers
  • service - access 24/7/365
  • cost reduction - rental, liabilities, and others
  • competitive advantage - increase of profits & innovation
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5
Q

What are the benefits of EC for customers?

A
  • convenient - access as long as there is internet connection
  • wider option - various selection of products
  • price comparison - compare prices between different sellers
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6
Q

What are the limitations of EC?

A
  • security
  • ethical
  • payment
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e-commerce (2 decks)

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