Chapter 1

Question 1

Recruitment

Answer 1

Generation of applicant pool for a position to provide the required number of candidates

Question 2

Selection

Answer 2

Choice of candidates from a previously generated pool that meets managements goals, objectives and legal requirements

Question 3

Best practices

Answer 3

Action that is valid, reliable and legally defensible

Question 4

Best practices for recruitment and selection

Answer 4

-align with orgs mission, vision and values
-comply with legislative requirements
-adapt to socioeconomic forces

Question 5

Talent management

Answer 5

Orgs commitment to hire, retain and develop to the most talented employees

Question 6

HRIS

Answer 6

Human Resources Information system

Computer based system that tracks employee data, needs of HR, and requirements and competencies needed for different positions

Question 7

Mission statement

Answer 7

Who are we and what is our purpose

Question 8

Vision statement

Answer 8

Where are we going/ what are our long term goals

Question 9

Values

Answer 9

How do we behave

Question 10

Recruitment and selection strategic planning process

Answer 10

-vision, mission, and value statements
-develop strategic objectives
-analyze the environment
-identify competitive edge
-determine the competitive position
-implement the strategy
-evaluate the performance

Question 11

Analyze the environment- external and internal environments

Answer 11

-legislative: applicable laws and regulations
-global competition: changes in the international markets
-economic climate: economic booms and slowdowns
-advances in tech and the internet: changing expectations in tech literacy
-changing workforce demographics
-type of org: public, private, large or small
-org restructuring: younger workforce
-redefining jobs: workers need a wider range of skills
-unionized work environments: effects of the collective agreement on recruitment and selection

Question 12

CPHR

Answer 12

Chartered professionals in Human Resources

Represents the 9 provinces and three territories of HR professionals and Canadian HR professionals internationally. Mission is to establish national core standards for HR

Question 13

HRPA

Answer 13

Human Resources Professional Association

Represents Ontario; three tiered system:
-CHRP (certified HR professional)
-CHRL (certified HR leader)
-CHRE (certified HR executive)

Question 14

CPA

Answer 14

Canadian psychological association

Includes Canadian society for industrial and organizational psychology

Question 15

Ethics

Answer 15

How we distinguish what is right and moral

HRM balances ethics with the rights of management, workers and HR professionals