Chapter 1

Question 1

What does HPWS stand for?

Answer 1

High Performance Work Systems

Question 2

Traditional Approach

Answer 2

• Less tied to strategy
• Reactive and done in response to openings
• Lack CI efforts

Question 3

Strategic Approach

Answer 3

• Longterm planning
• Alignment with firms business strategy
• Alignment with other HR areas
• Alignment with labor market
• Targeted recruiting

Question 4

Process goals

Answer 4

• Attracting sufficient numbers of appropriately qualified applicants
• Complying with the law and organizational policies (e.g., illegal interview questions)
• Fulfilling any affirmative action obligations
• Meeting hiring timeline goals (e.g., making a job offer within one week of the final interview)
• Staffing efficiently (e.g., cost per hire)

Question 5

Outcome goals

Answer 5

• Hiring successful employees
• Hiring individuals who will be eventually promoted
• Reducing turnover rates among high performers
• Hiring individuals for whom the other HR functions will have the desired impact (e.g., who will benefit from training)
• Meeting stakeholder needs
• Maximizing the financial return on the firm’s staffing investment
• Enhancing employee diversity
• Enabling organization flexibility
• Enhancing business strategy execution