Chapter 1

Question 1

Purposes of Social Work

Answer 1

• Help people solve their problems + cope with their situations.
• Work with systems so people can have better access to the resources + services they need.
• link people with systems so clients have access to resources + opportunities.

Question 2

Environment

Answer 2

The surroundings/conditions in which people or other organisms live + function

Question 3

Human Behaviour

Answer 3

Involves peoples actions, conduct and responses through life

Question 4

NASW definition of Social Work

Answer 4

Professional activity of helping individuals, groups + communities enhance / restore capacity for social functioning + create societal conditions favorable to goals.

Question 5

Generalist social worker

Answer 5

uses wide range of knowledge + skills to help people with an extensive range of problems

Question 6

CSWE generalist practice

Answer 6

• grounded in liberal arts + person + environment construct.
• uses range of prevention + intervention methods to promote human + social wellbeing.
• applies ethical principles + critical thinking
• incorporate diversity
• advocate for human rights + social + economic justice
• recognize + support

Question 7

problem solving approach

Answer 7

1. identify
2. generate possible alternatives
3. implement plan
4. evaluate effect
5. terminate

Question 8

phases of life span development

Answer 8

infancy and childhood
adolescence
young and middle adult
later adulthood.

Question 9

Biological development + theories

Answer 9

physical aspects of life

Question 10

psychological development theories

Answer 10

• individuals functioning + cognitive thought process

- how people think about themselves, others + the environment around them

Question 11

social development theories

Answer 11

• interactions with others around them

Question 12

common life events

Answer 12

related to bio-psycho- social development at certain times of life

Question 13

Normal development milestones

Answer 13

significant bio, psycho, emotional, intellectual + social points of development that normally occur in a persons life span

Question 14

Human diversity

Answer 14

vast range of differences among groups, subject to discrimination/oppression if differ from the majority

Question 15

Discrimination

Answer 15

treating people differently because they belong to some group

Question 16

Oppression

Answer 16

putting unfair + extreme limitations + constraints on members of an identified group

Question 17

Population at risk

Answer 17

people who share some identifiable characteristics that places them at a greater risk of social + economic deprivation + oppression than mainstream society.

Question 18

Culture

Answer 18

Configuration of shared attitudes values, goals, spiritual beliefs, social expectations etc that characterize a broader society.

Question 19

Cultural Competency

Answer 19

Mastery of particular set of knowledge, skills, policies + programs used to address cultural needs.

Question 20

Cross Cultural Understanding

Answer 20

Ability to appreciate + compare differences + similarities between + among different cultures.

Question 21

Power

Answer 21

• Ability to achieve goals despite opposition.

- May use force, authority, manipulation + persuasion

Question 22

Privilege

Answer 22

• Special rights / benefits enjoyed because of social political / economic status.
• = more power

Question 23

Prestige

Answer 23

Amount of social respect/ standing given to individuals based on occupation

Question 24

Acclaim

Answer 24

enthusiastic approval / praise

Question 25

Group membership + values

Answer 25

affects how individuals behave, feel and act

Question 26

prejudgments

Answer 26

predetermined assumptions made without assessing facts

Question 27

Stereotypes

Answer 27

Standardizes views about how people who belong to some group that do not take into account individual qualities + differences.

Question 28

Empowerment

Answer 28

Process of increasing personal, interpersonal / political power so individuals can take action to improve life situations