Chapter 1

Question 1

What are all the types of food service?

Answer 1

• Fast Food
• Cafeteria
• Seated counter service
• Carvery Service
• Free flow
• Multi point
• Buffet service
• Table service
• Gueridon system
• Transport catering system
• Vending system

Question 2

What is fast Food?

Answer 2

Foods and drinks are displayed on a menu behind the counter or on an outside screen/ poster at a drive-through outlet. The customer places their order and pays at a sales point at the counter, or from a communication point at a drive-through fast food outlet.

Question 3

What is a cafeteria?

Answer 3

All the types of food and drink on sale are displayed at a long counter. Customers move along the counter with a tray and choose what they want, then queue up to pay at the end. Used in schools, some restaurants and cafes.

Question 4

What is a seated counter service?

Answer 4

Customers sit at the counter on stools and are served their food. Used in places such as sushi bars, stations and airports.

Question 5

What is a carvery service?

Answer 5

Roasted meat joints are displayed on a counter and carved for customers by a chef. Customers help themselves to vegetables, sauces etc

Question 6

What is free flow?

Answer 6

Different types of food and drinks are displayed at different counters. Customers take their trays and choose what they want from counters then pay at a central till.

Question 7

What is multi point?

Answer 7

Different types of food and drinks are displayed and paid for at separate counters.

Question 8

What is a buffet service?

Answer 8

Food is displayed in containers at an open counter or a central serving station. Customers pick up a plate or bowl and help themselves.

Question 9

What is a table service?

Answer 9

Waiting staff take food orders and serve customers who are seated at a table.

A large restuarant or pub will divide the customer tables into areas. Each member of waiting staff is allocated to a station to ensure that all customers are served in good time.

For large banquets or special occasions, such as wedding receptions, waiting staff are put into teams, each of which serves a specific group of people throughout the meal.

Question 10

What is gueridon service?

Answer 10

This is used in restaurants for cooking, or preparing for service, some food, e.g. a steak, caesar salad, from a special trolley at a customers table.

Question 11

What is a transport catering system?

Answer 11

Used for giving people food on different types of transport, usually used on:
Aeroplanes
Trains
Ships

Question 12

What is a vending system?

Answer 12

Vending machienes provide hot and cold drinks, snacks and meals. They need to have a person or team of people in charge of regularly maintaining and re stocking them.

Question 13

Examples of residential establishments where hospitality and catering is carried out?

Answer 13

• Hotels
• Guest houses
• Bed and breakfasts
• Inns and pubs
• Farmhouses
• Family holiday camps and parks
• Cruise ships
• Long distance trains

Question 14

What is a residential client group?

Answer 14

Individuals/groups for business/conferences and meetings
Guests attending a wedding
Overseas vistors/tourists
Students on field trips
Passengers on a journey,

Question 15

What are residential hospitality and catering services provided?

Answer 15

• Accommodation/housekeeping/turn down service
• Food and beverages in dining rooms or restaurants
• Banqueting and formal meals for special occasions
• Transport catering service