chap2 Flashcards
T/F
bad debt can be eliminated
F, it cannot. but can be avoided and minimized
T/F
capacity bias rather than mere character bias
T
give 8 credit & collection principles and practices
- credit is earned; and a privilege, not a right
- credit must be granted only to persons possessing the positive traits
- credit must not be extended to one who is habitual delinquent
- each credit applicant must properly be credit investigated and evaluated
- credit grants must not be motivated and granted principally by reason of the collateral or security offered
- set a workable system for monitoring, evaluating, and expeditious action
- the credit & collection and sales operations must be in positive synergy to attain overall objectives
- don’t cry over spilled milk. take your loss, write off the bad account, & learn from your negligence
give 6 questions in developing credit & collection system or policies
- what is the policy’s philosophy or rationale?
- should credit policies and procedures be liberal or conservative?
- is the system suited to the industry to which you belong?
- what products & services do you sell and how should u sell these on credit?
- what market share do u want to attain?
- what kind of competitions you have?
who should be the benchmark?
leading industry
2 types of credit policy and procedure
liberal credit policy
conservative/restrictive credit policy
credit policy without background checks thus have freedom
LIBERAL CREDIT POLICY
credit policy with background checks
CONSERVATIVE/RESTRICTIVE CREDIT POLICY
objective of establishing credit policies
to maximize sales
to minimize costs and bad debt losses
to attain profit or income objectives
for control/incentive
for sustainability and growth
factors to consider in formulating credit & collection policies
capital
competition
product or service
kinds of customer or target market
up to what extent can the capital of a company service or support the receivables?
CAPITAL
up to what extent / period do the players in the market give to the customers?
COMPETITION
does ur product/service lead or lag in its market?
PRODUCT OR SERVICE
the class of customers or the market of ur product / service
KINDS OF CUSTOMER / TARGET MARKET
3 kinds of customer
high = maharlika
middle = aliping namamahay
low = aliping saguigulid
4 credit & collection policy equation
liberal credit policy complemented by strict collection policy
strict = liberal
liberal = liberal
strict = strict
identify if liberal or restrictive
high overhead cost
high advertising & promotion expenses
opening new accounts
developing a market for a new product/service
competitive market
sunset market
heavy abnormal obsolete inventory
selling season not financially strong enough to carry ur inventory to the next year
liberal
identify if liberal or restrictive
more demand for ur product than ur ability to produce
inventory is low
general economic condition is unfavorable
Business conditions among your customers are slumping badly
restrictive credit policy
T/F
The credit policies you devised must not be flexible.
F, it must be flexible
Your sales, credit, and collection records showing relationships between _____ and _____ may
be the starting point to amend your credit policies to adjust to the prevailing condition.
total sales
credit sales
the possible two-pronged solutions
- to be liberal in credit extension;
- active promotion of
credit sales.
Represent an estimated ceiling
credit line / limits
T/F
Sharing the credit limit information with the sales operation will result in a more effective salesmarketing positive synergy:
TRUE
guide in the promotion of sound credit operation
credit limit
Advantages of Setting Credit Limits
1) It is the overall tool for the control of credit extension, promotion of sound credit practices; and the
effective collection of the accounts.
2) Prevents misunderstanding and confusion within the sales operation and with the customers. Minimize
wasted sales efforts, and provide some degree of discretion for automatic control over the accounts
receivable.
3) It aids in reducing the cost of credit and collection operations; and, contributes to efficiency.
4) Credit limits work as a check against imprudent, reckless buying of customers and their abate
extravagance Imprudence in using credit.
Objections to Credit Limits
- Difficult to set up and keep current;
- Unless kept current, the credit limit is of little value,
- Facts and figures are difficult to gather from different sources;
- Necessitate readjustment every time an order causes an excess in the limits set;
- May precipitate loss of rapport with the customers due to frequent discussion of their credit limits;
T/F
credit limits are permanent amounts
but estimates only of one’s capacity to repay for credit obtained
F, they are NOT permanent amounts
T/F
It’s necessary to adjust the limit often at short intervals nor necessary to reject an order due to a
slight increase in the credit limit set
F, it’s not necessary
T/F
Credit limits exactly reflect the actual capacity of the debtor to repay his credit.
F, do not exactly
Why Set Credit Limits
- To extend credit;
- On what terms and conditions shall credit be granted;
- Setting or determining a limit to the amount of credit to be extended under the specified terms and
payment conditions.
are essential because credit is a motivation for an active and profitable sales activity. It is
inherent in the institution of credit as leverage in its administration and control.
credit limit
T/F
Bias must be given to the
customer’s present good paying performance; and, the prevailing business, economic condition in
conjunction with a study of the customer’s particular line of business and the type of the business
organization which must be correlated with credit and collection policies of the creditor-seller.
F, past & present
T/F
it is not the ultimate payment of the account that is of importance, but
the willingness and capability to pay the credit within the credit term extended that is more important.
TRUE
Necessarily, the ______,______, and _____ willingness, and capability of the debtor-customer vis-a-vis potential
conditions are more significant than those which exist
past, present, and future
The customers or debtor’s positive debt-paying capacity and ability to pay.
financial
approach of setting credit limit.
The positive needs and requirements of the customers-debtors of the merchandise/ service
of the seller-creditor
sales approach to setting credit limit
Credit Limit Allocation
- Keeping tap of creditor’s allocation of credit to its different market businesses and industries.
- Rational extension of credit terms to different debtors:
- Judicious, timely monitoring of credit danger signals on credit availors.
- Effective, timely payment collection performance monitoring
Ways to Set Credit Limits
financial approach
sales approach
Methods to Determine Credit Limits
Credit limit granted arbitrarily
Credit Limit based on the debt-paying capacity of the debtor/ customer.
assigning a limit either as a fixed amount on a certain credit
rating bracket as ascertained in a credit scorecard or, as a percentage of the capital rating done by a reputable, credible rating company. When this latter method is used, the procedure adopted is to
allow a credit limit equivalent to a certain percentage of the capital rating figure of a credit rating
company.
the net working capital method (current assets minus
current liabilities) or net assets. Net current assets are divided by the number of the customer’s
principal suppliers/ creditors. The presumption under this method is that the net current assets
measure the debtor’s ability to pay within the credit term or period; and, that he is granted credit or
buys from the creditors or sellers used as divisors.
Credit Limit Based on Customer’s/Debtor’s Requirements
suggested method of computing credit limit
- based on customer requirement
- credit limit computed on debtor’s paying capacity
setting small credit limits
assigning credit limits on retail account
credit limit for installment or deferred payment
credit limit for revolving credit
credit limit from lending institutions for borrower
other guides in setting up credit lines/limits
normal requirement
credit line based on size of order
credit line based on outstanding balance
credit line for a specified time period
Based principally on the customer’s financial responsibility and payment performance in relation with
his needs. Under this method, emphasis is on the purchasing patterns, rather than the payment performance,
implicitly assuming that payment for normal purchases will be made within the term granted.
Normal Requirement