*Chap 9 & 10 Flashcards
Batch processing is a type of processing that happens in real current time.
True
TPS stands for Transaction Project System
False - Transaction Processing System
Customer Relationship Management is something that is taken care of within the ERP suite of software.
False
Planning and sourcing for raw materials would happen within the Supply Chain Management software.
True
A companies financial records would be kept within an Enterprise Resource Planning type of software.
True
Non programmed decisions are ones that are not easily quantifiable.
True
DSS systems stand for Descriptive Support Systems.
False - Data Support System
Satisficing finds a good, but not necessarily the best, problem solution.
True
A Datamart and a Data Warehouse are essentially the same thing.
False
Executive Support Systems are typically used throughout the whole organization.
False
This type of software will allow a company to manage their human resources.
ERP
This type of software will allow a company to understand and manage their products.
PLM
This type of software will allow a company to manage their customers
CRM
Batch processing takes place in the following manner
Transactions are grouped together and processed as a bunch.
Which one of these would NOT be a component of a GSS.
Personal Area Network
Which one of these is NOT a phase of decision making.
Strategy Phase
Which one of these activities does an Executive support system NOT support
Tactical responsiveness
In a Human Resource Management system which of these things would NOT be included as a subsystem.
System maintenance
Management information systems provide reports with fixed and standard formats.
True
Drill down reports provide an increasingly detailed data about a situation
True
