*Chap 9 & 10 Flashcards

1
Q

Batch processing is a type of processing that happens in real current time.

A

True

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2
Q

TPS stands for Transaction Project System

A

False - Transaction Processing System

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3
Q

Customer Relationship Management is something that is taken care of within the ERP suite of software.

A

False

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4
Q

Planning and sourcing for raw materials would happen within the Supply Chain Management software.

A

True

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5
Q

A companies financial records would be kept within an Enterprise Resource Planning type of software.

A

True

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6
Q

Non programmed decisions are ones that are not easily quantifiable.

A

True

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7
Q

DSS systems stand for Descriptive Support Systems.

A

False - Data Support System

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8
Q

Satisficing finds a good, but not necessarily the best, problem solution.

A

True

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9
Q

A Datamart and a Data Warehouse are essentially the same thing.

A

False

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10
Q

Executive Support Systems are typically used throughout the whole organization.

A

False

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11
Q

This type of software will allow a company to manage their human resources.

A

ERP

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12
Q

This type of software will allow a company to understand and manage their products.

A

PLM

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13
Q

This type of software will allow a company to manage their customers

A

CRM

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14
Q

Batch processing takes place in the following manner

A

Transactions are grouped together and processed as a bunch.

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15
Q

Which one of these would NOT be a component of a GSS.

A

Personal Area Network

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16
Q

Which one of these is NOT a phase of decision making.

A

Strategy Phase

17
Q

Which one of these activities does an Executive support system NOT support

A

Tactical responsiveness

18
Q

In a Human Resource Management system which of these things would NOT be included as a subsystem.

A

System maintenance

19
Q

Management information systems provide reports with fixed and standard formats.

A

True

20
Q

Drill down reports provide an increasingly detailed data about a situation

A

True