Chap 3 and 4

Question 1

is the one who’s include in planning, designing, overseeing projects as well as managing finances and supervising one or more Engineering teams

Answer 1

engineer manager

Question 2

they are responsible for setting clear goals, assigning task, and monitoring progress.

Answer 2

engineer manager

Question 3

A ____, which is the output of ______, provides a methodical way of achieving desired results

Answer 3

plan, planning

Question 4

refers to “the management function that involves anticipating future trends and determining the best strategies and tactics to achieve organizational objectives”. -Nikels and others

Answer 4

Planning

Question 5

the selection and subsequential ordering of tasks required to achieve an organizational goal

Answer 5

Planning

Question 6

Planning is “the selection and subsequential ordering of tasks required to achieve an organizational goal”.
-______ and _____

Answer 6

Aldag and Streans

Question 7

the deciding what will be done, who will do it, where, when, and how it will be done and the standards to which it will be done.
-by whom

Answer 7

Planning, Cole and Hamilton

Question 8

selecting the best course of action so that the desired result may be achieved

Answer 8

Planning

Question 9

middle management level

Answer 9

intermediate planning

Question 10

level of strategic planning

Answer 10

top management level

Question 11

lower management level - _____ planning

Answer 11

operational

Question 12

can be considered the highest level among the three, as it involves definitions that impact the company as a whole. Its main objective is to answer the questions: “where are we?” and “where do we want to go?”.

Answer 12

Strategic Planning

Question 13

relates to the implementation of everything that has been defined at the strategic level. In other words, this is where goals are transformed into concrete and executable actions

Answer 13

Tactical/Intermediate Planning

Question 14

works on the daily activities of the organization and focuses on answering the question: “how will we execute our goals and tactical plans?”. Thus, it must respect and reflect the guidelines already established in the previous levels.

Answer 14

Operational Planning

Question 15

THE PLANNING PROCESS

Answer 15

1. setting organizational, divisional, or unit goals
2. developing strategies or tactics to reach those goals
3. determining resources needed and
4. setting standards.

Question 16

can be define as the “ precise statement of result sought, quantified in time and magnitude were possible”

Answer 16

goal

Question 17

• After determining the goals, the next task is to devise some means to realize them

Answer 17

DEVELOPING STRATEGIES OR TACTICS TO REACH GOALS

Question 18

may be defined as “a course of action aimed at ensuring that the organization will achieve its objectives”.

Answer 18

strategy

Question 19

is a short-term action taken by management to adjust to negative internal or external influences.

Answer 19

tactic

Question 20

it is the effective management of the workforce to ensure the successful completion of construction projects within budget and on schedule.

Answer 20

human resources

Question 21

Are the equipment and supplies needed to complete task.
Ex: bulldozer, excavator, loaders, drills, and concrete mixers

Answer 21

Non-human Resources

Question 22

may be defined as “a quantitative or qualitative measuring device designed to help monitor the performances of people, capital goods, or processes.”

Answer 22

STANDARD

Question 23

The standards for measuring performance may be set at the planning stage.

Answer 23

SETTING STANDARD

Question 24

refers to the process of determining the major goals of the organixation and the policies and strategies for obtaining and using resources to achieve those goals

Answer 24

strategic planning

Question 25

the decision about long range goals and the course of action to achieve these goals

Answer 25

strategic plan

Question 26

refers to the process determining the contributions that subunits can make with allocated resources

Answer 26

intermediate planning

Question 27

refers to the process of determining how specific tasks can best accomplished on time with available resources

Answer 27

operational management

Question 28

this is the written document or blueprint for implementing and controlling an organization's marketing activities related to a particular marketing strategy.

Answer 28

Marketing plan

Question 29

this is a written document that states the quantity of output a company must produce in broad terms and by product family.

Answer 29

Production plan

Question 30

it is a document that summarizes the current financial situation of the firm, analyzes financial needs, and recommends a direction for financial activities

Answer 30

Financial plan

Question 31

it is a document that indicates the human resource needs of a company detailed in terms of quantity and quality and based on the requirements of the company's strategic plan.

Answer 31

Human resource management plan

Question 32

FUNCTIONAL AREA PLANS INCLUDE:

Answer 32

-Marketing plan -Production plan -Financial plan -Human resource management plan

Question 33

Plans these are plans intended to cover a period of less than one year. First-line supervisors are mostly concerned with these plans.

Answer 33

Short-range Plans

Question 34

these are plans covering a time span of more than one year. These are mostly undertaken by middle and top management.

Answer 34

Long-range Plans

Question 35

Plans with time horizon incudes;

Answer 35

-Short rage plans -Long-range Plans

Question 36

PLANS ACCORDING TO FREQUENCY OF USE may be classified as;

Answer 36

1. Standing Plans and 2. Single-use Plans.

Question 37

These are plans that are used again and again, and they focus on managerial situations that recur repeatedly,

Answer 37

STANDING PLANS

Question 38

they are broad guidelines to aid managers at every level in making decisions about recurring situations or function.

Answer 38

Policies

Question 39

they are plans that describe the exact series of actions to be taken in a given situation

Answer 39

Procedures

Question 40

they are statements that either require or forbid a certain action.

Answer 40

Rules

Question 41

Standing plans may be further classified as follows:

Answer 41

-Policies -Procedures -Rules

Question 42

These plans are specifically deve- loped to implement courses of action that are relatively unique and are unlikely to be repeated.

Answer 42

SINGLE-USE PLANS

Question 43

Single-use plans may be further classified as follows:

Answer 43

- Budgets - programs -projects

Question 44

according to Weston and Brigham, is "a plan which sets forth the projected expenditure for a certain activity and explains where the required funds will come from.

Answer 44

Budgets

Question 45

- a single-use plan designed to coordinate a large set of activities.

Answer 45

Programs

Question 46

a single-use plan that is usually more limited in scope than a program and is sometimes prepared to support a program.

Answer 46

2. Projects

Question 47

Planning may be successful if the following are observed:

Answer 47

1. Recognize the planning barriers 2. Use of aids to planning

Question 48

According to Plunkett and Attner planning barriers are as follows:

Answer 48

1. Manager's inability to plan 2. Improper planning process 3. Lack of commitment to the planning process 4. Improper information 5. Focusing on the present at the expense of the future 6. Too much reliance on the planning department 7. Concentrating only on the controllable variables

Question 49

Among the aids to planning that may be used are:

Answer 49

1. Gather as much information as possible 2. Develop multiple sources of information 3. Involve others in the planning process

Question 50

PARTS OF STRATEGIC PLANS

Answer 50

1. Company or corporate mission 2. Objective or goals 3. Strategies

Question 51

refers to the strategic statement that indentifies why organization exist, its philosophy of management and its purpose as distinguished from other similar organization in terms of products, services and markets.

Answer 51

company of corporate mission

Question 52

is a management function which refers to "the structuring of resources and activities to accomplish objectives in an efficient and effective manner

Answer 52

Organizing

Question 53

The arrangement or relationship of positions within an organization

Answer 53

STRUCTURE

Question 54

when structuring an organization, the engineer manager must be concerned with the following

Answer 54

1. Division of Labor 2. Delegation of Authority 3. Departmentation 4. Span of Control 5. Coordination

Question 55

determining the scope of work and how it is commited in a job

Answer 55

Division of Labor

Question 56

the process of assigning various degrees of decision making authority to subordinates

Answer 56

Delegation of Authority

Question 57

The grouping related jobs, activities, or processes into major organizational units

Answer 57

Departmentation

Question 58

the number of people who report directly to a given manager

Answer 58

Span of Control

Question 58

the linking of activities in the organization that serves to achieve a common goal or objective

Answer 58

Coordination

Question 59

The Formal structure is described management through:

Answer 59

1. Organization chart 2. Organizational manual 3. Policy manuals

Question 59

"the structure that details lines of responsibilites, authority, and position"

Answer 59

THE FORMAL ORGANIZATION

Question 60

it is diagram of the organizationals official positions and formal line of authority

Answer 60

Organization chart

Question 61

it provides written description of authority relationships, details the functions of major organizational units and describe job procedures.

Answer 61

Organizational manual

Question 62

describes personnel activities and company policies

Answer 62

Policy manuals

Question 63

There are instances when members of an organization spontaneously form a group with friendship as a called at principal reason for belonging. This group is ____

Answer 63

informal group

Question 64

according to ___ "its low visibility,___ added, makes it "difficult for management to detect these perversions and considerable harm can be done to the company"

Answer 64

Valentine

Question 65

Organizations may be classified into three types:

Answer 65

- functional organization -product or market organization -matrix organization

Question 66

this is a form of departmentalization in which everyone engaged in one functional activity.

Answer 66

Functional organization

Question 67

this refers to the organization of a company by divisions that brings together all those involved with a certain type of product or costumer

Answer 67

2. PRODUCT OR MARKET ORGANIZATION

Question 68

an organizational structure in which each employee reports to both functional or division manager and to a project or group manager

Answer 68

3. MATRIX ORGANIZATION

Question 69

____ ____ structures are very effective in smaller firms especially "single-business frims where key activities revovle around well-defined skills and area of specialization"

Answer 69

Functional organization

Question 70

_______ declared that "the matrix structure was designed to keep employees in a central pool and to allocate them to various projects in the firm according to the length of time they were needed.

Answer 70

Higgins

Question 71

the ____ or _____ organization with its feature of operating by divisions is"appropriate for a large corporation with many product lines in several related industries

Answer 71

PRODUCT OR MARKET ORGANIZATION

Question 72

according to Thompson and Strickland, "is a structure with two (or more) channels of command, two lines of budget authority, and two sources of performance and reward.

Answer 72

matrix organization

Question 73

Manager’s right to tell subordinates what to do and then see that they do it.

Answer 73

Line Authority

Question 74

Staff specialist’s right to give advice to a superior.

Answer 74

2. Staff Authority

Question 74

Staff officers may be classified into the following:

Answer 74

-Personal staff -Specialized staff

Question 75

Those individuals assigned to a specific manager to provide needed staff services

Answer 75

Personal staff

Question 76

Those individuals providing needed staff services for the whole organization.

Answer 76

Specialized staff

Question 77

Specialist’s right to overseas lower level personnel involved in that specialty, regardless of where the personnel are in the organization.

Answer 77

3. Functional authority

Question 78

________ are very useful most especially to engineering firms. When a certain concern, like product development, a committee is usually formed to provide the necessary line-up of expertise needed to achieve certain objectives

Answer 78

Committees

Question 79

Committees may be classified as follows:

Answer 79

1. Ad hoc committee 2. Standing committee

Question 80

one created for a short-term purpose and have a limited life.

Answer 80

1. Ad hoc committee

Question 81

it is a relatively permanent committee that deals with issues on an ongoing basis.

Answer 81

Standing committee