Chap 3&7 Foundations Flashcards
What is on a client intake form?
Client contact information, products used, hair/skin/nail needs, preferences and lifestyle. Also includes all medications both oral and topical, along with any known medical issues, scalp or skin disorders, and any allergies and sensitivities.
Describe what’s on a service record card.
Clients permanent progress record of services received, results, formulations, and products used during the service or purchased. Allergies and sensitivities must also be noted.
What is a release statement?
A form in which the client acknowledges that the service is being performed with their consent and/or that it is being performed by a student. Their name and address must be included.
What is the first step of making retail recommendations?
Once you have chosen a product for the client, explain “this is what I recommend.”
What is the second step of retail recommendations?
Explain why you recommend the product.
What is the third step of making retail recommendations?
Describe how the client should use the product at home.
What is a dispensary?
A room or area used for mixing products and storing supplies.
What are implements?
Multi-use or single-use tools.
Treatment rooms should have a minimum of __ electrical outlets.
4
How long should you ideally allow to set up for a service.
10 minutes
What is the correct order of products for an application procedure?
Cleanser, massage cream/lotion, mask, toner, moisturizer, and other products.
How long does it typically take to clean up after a service?
10-15 minutes.
The sixth step of the 10 step consultation method is…
Show and tell
The document also known as client questionnaire, consultation card or health history form is the __________________.
Client Intake Form
How long should a client consultation take?
5-15 mins
An important rule of communication for building a successful career in the beauty industry is _______________.
Always be aware of your body language.
What is the final step in the client consultation?
Review the consultation.
