chap 2 Flashcards

1
Q

everyday task that keep the supply chain running smoothly

A

supply chain operations

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2
Q

parts of supply chain operations

A

planning
sourcing
making
delivering

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3
Q

to make sure the hotel or restaurant has everything it needs, decide how to meet customer needs

A

planning

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4
Q

4 categories to plan

A

forecasting
aggregrate planning
product pricing planning
inventory management plans

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5
Q

4 major variables of forecasting

A

supply - amount of product available
demand - total demand for good on the market
product characteristics - product features that influence demand
competitive environment - actions of the product in the market

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6
Q

forecasting methods in supply chain

A

qualitative - individuals intuition or beliefs
causal - it assumes
time series - based on trends of traditional demands
simulation - combines cause and time series

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7
Q

aggregrate planning

A

use production capacity to meet demand
use varying levels of total production capacity
use inventory and work in progress inventory

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8
Q

increase gross profit during times of peak demand and produce revenues

A

product pricing planning

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9
Q

controlling and overseeing the flow of good

A

inventory management plan

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10
Q

3 kinds of inventory plan

A

cycle inventory - necessary
safety inventory - expectation of potential demand
seasonal inventory -

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11
Q

sourcing

A

procurement

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12
Q

acquisition procedure used by an organization to obtain the required product and services

A

procurement

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13
Q

5 procurement activities

A

purchasing
consumption management
vendor selection
contract negotiation
contract management

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14
Q

obtaining the funds of business needs

A

credit and collections

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15
Q

3 credit and collections activities

A

set credit policy
implement credit and collection processes
manage credit risk

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16
Q

3rd stage in scm proces,, production of good requested by the consumer

A

make

17
Q

3 activities in make

A

product design
product schedulling
facility management

18
Q

where the logistics of supply chain management come into play

A

deliver

19
Q

rules of order management

A

enter of order management
automate order routing
make order status visible
use integrated order management systems

20
Q

2 deliver scheduling

A

direct deliveries
milk run deliveries

21
Q

deliveries from one place to reception place

A

direct deliveries

22
Q

deliveries that carry goods from single place of origins to various receiving sites

A

milk run deliveries

23
Q

sources of delivery

A

single-product locations - warehouse that available for shipping in narrow selection of similar products
distribution centers - warehouse in which bulk commodities are transported from single product locations

24
Q

often called reverse logistics

A

return processing