chap 1

Question 1

a network of organizations, people, activities, information involved in moving a product or service from suppliers to customer

Answer 1

supply chain

Question 2

minimize waste and maximize efficiency

Answer 2

supply chain management

Question 3

6 components in supply chain

Answer 3

supplier
manufacturer
distribution center
transportation
service outlets
customer

Question 4

provide raw materials, components, goods required for production or service delivery

Answer 4

supplier

Question 5

transform raw materials into finished goods or prepare services ready for consumption by customers

Answer 5

manufacturers

Question 6

store goods until they are needed, manage inventory

Answer 6

distribution center

Question 7

movement of goods and materials between different parts of supply chain

Answer 7

transporation

Question 8

serve as the final point of sale or service delivery to the end customer, it might be physical store

Answer 8

service outlet

Question 9

end users or consumer who purchase and use the products

Answer 9

customer

Question 10

supply chain structure

Answer 10

arrangement and organization of various entities

Question 11

types of supply chain structures

Answer 11

linear
networked
global
vertical

Question 12

supplier – manufacturer – distributor – retailer – consumer

Answer 12

linear

Question 13

multiple suppliers, and distributors interact with each other

Answer 13

networked

Question 14

entities located in different countries, focus on sourcing from regions

Answer 14

global

Question 15

single company controls its own (from materials, parts of manufacturer)

Answer 15

vertical

Question 16

essential features of supply chain management

Answer 16

integrated behavior
mutually sharing information
mutually sharing channel risk and rewards
cooperation
focus on serving customers
integration process
partners to build and maintain long term relationships

Question 17

scm integrates stakeholder integration between the client and the provider (work together)

Answer 17

integrated behavior

Question 18

exchange information between channel and participant, merchant to consumer share info

Answer 18

mutually sharing information

Question 19

should be risk sharing and reward sharing (we lost, u lost aswell)

Answer 19

mutually sharing channel risk and rewards

Question 20

successful scm have the common goals

Answer 20

cooperation

Question 21

supply chain is effective where all supply chain members serve consumers with the same objectives (meeting customer needs)

Answer 21

focus on serving customers

Question 22

implementing scm requires the convergence of a system from the supply chain to production and delivery

Answer 22

integration process

Question 23

merge channel policies to reduce duplication and overlap

Answer 23

partners to build and maintain longterm relationship

Question 24

functions of supply chain management

Answer 24

strategic level - plan, design and set goals
tactical level - allocate resources, supplier
operational level - who execute and what they do in front of customers