Chap 13* Flashcards

1
Q

What is Brand?

A

name, term, sign, symbol, design, or some combination that identifies the products of one firm while differentiating them from competitors’ offerings

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2
Q

Branding

A

Is the process of creating strong identities for products and product lines

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3
Q

What is brand recognition?

A

consumer awareness and identification of a brand

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4
Q

What is brand preference?

A

consumer choice of a product on the basis of a previous experience

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5
Q

What is brand insistence?

A

consumer refusal of alternatives and extensive search for desired merchandise

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6
Q

Generic products

A

products characterized by plain labels, no advertising and the absence of brand names

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7
Q

Manufacturer’s brand

A

brand name owned by a manufacturer or other producer

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8
Q

Private brands

A

brands offered by wholesalers and retailers

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9
Q

Captive brands

A

national brands sold exclusively by a retail chain

  • Target’s sale of products by Michael Graves
  • kohl selling simply vera products
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10
Q

Family brand

A

single brand name that identifies several related products

-ex. Kellogs

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11
Q

Individual brand

A

single brand that uniquely identifies a product

- one company that you wouldn’t recognize that has many brands underneath them

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12
Q

What is brand equity?

A

added value that a respected, well-known brand name gives to a product in the marketplace

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13
Q

How are products identified? (Product identification)

A

names, symbols, and distinctive packaging

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14
Q

Brand name?

A

part of the brand that can be spoken

- easy to pronounce, recognize, and remember

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15
Q

What are visual components related to?

A

color, size, package, label shapes

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16
Q

What 3 things do packaging serve?

A
  • PROTECTION against damage, spoilage and pilferage
  • MARKETING
  • COST EFFECTIVENESS ($ or $$$$ to produce)
17
Q

What is a label?

A

carries an item’s brand name or symbol,
name and address of the manufacturer or distributor,
info about products composition and size,
recommended uses

18
Q

What 2 choices do firms have when thinking of a brand name?

A
  • Use single brand name world wide

- Tailer name to individual countries

19
Q

Line extension

A

individual offerings that appeal to different market segments while remaining closely related to the existing product line

20
Q

What does brand licensing do for a firm?

A

expands exposure in marketplace

21
Q

Product development strategy - Market penetration

A

increase sales of existing products in existing markets

22
Q

Product Positioning

A

consumers’ perceptions of a product’s attributes, uses quality and advantages and disadvantages relative to competing brands

23
Q

Product development strategy - Market Development

A

concentrates on finding new markets for existing products

24
Q

Product development strategy - Product Diversification

A

focuses on developing entirely new products for new markets

25
Product development strategy - Product Development
intro of new products into identifiable or established markets
26
What is cannibalization?
introducing a new product that adversely affects sales of existing products
27
What is the adoption process?
stages a consumer goes through in learning, trying and deciding whether to purchase again a new product
28
Who are consumer innovators?
People who purchase new products almost as soon as the products reach the market.
29
What is the diffusion process?
Process by which new goods or services are accepted in the marketplace
30
Early purchasers can act as ____ _____ from whom others seek advice.
opinion leaders
31
Another term for brand manager?
Product manager - set prices - develop advertising and sales promotion programs - work with sales reps in the field
32
6 Steps in New Product Development
1. Idea generation 2. Screening 3. Business Analysis 4. Development 5. Test Marketing 6. Commercialization
33
What is concept testing?
method for subjecting a product idea to additional study before actual development by involving consumers through focus groups, surveys, in-store polling and similar strategies
34
*A company has introduced a new product in the market. The company distributes free samples of the product to people so that they can try it. This product is in the stage of ____ of brand loyalty.
brand recognition
35
*The strategy of attaching a popular brand name to a new product in an unrelated (or related) product category is known as ______.
brand extension | line extension
36
*The added value that a certain brand name gives to a product in the marketplace is called ______.
brand equity