Chap 13 & 14 - Culture/Diversity; Communication/ Techniques Flashcards
What is culture?
a society’s behavior and institutions
How does culture effect behavior?
It can guide behavior in life, sickness and death
Culture is learned. T or F
True
acute experience of not comprehending the culture in which one is situated
culture shock
How do nurses participate in culturally competent nursing/
Assuring patient’s have the right to received care that is individualized and culturally acceptable
viewing own culture as the only correct standard by which to view other cultures
ethnocentrism
WHy is it important for a nurse to understand patient responses, despite language/cultural barriers?
So the nurse can plan and provide safe and individualized patient care
Observations made by nurse should be judgemental. T or F
False- non judgmental
Physicians are the healthcare professionals who spend the most time w/ the patient.
False; the nurse does
Types of communication
Verbal, Non Verbal, Metacommunication
type of communication that gives context and clues in which messages are being interpeted; can be verbal or non verbal
metacommunication
Ingredients of therapeutic communication
empathy, positive regard, self awareness, self reflection
3 phases of the Nurse Patient relationship
Orientation, working, termination
phase of first few moments shared by nurse, phase where trust and rapport are to be established
orientation phase
phase where the nurse functions as a coach and advocate while attending to the patient’s physical and emotional healthcare needs
working phase
