Change (Mr Gibbins) Flashcards
Examples of internal causes of change
Objectives, personnel, skill levels, finances, innovation.
Examples of external causes of change
Globalisation, environment, technology, customer base, economy, competition, government.
Step fixed cost
A cost that changes when maximum capacity has been breached.
Anticipated change
Can be predicted / is expected so business can respond in order to minimise adverse effects.
Unanticipated/catastrophic change
Changes that a business has no control over, requires contingency plans for worse case scenarios.
Strategic change
Improving and sustaining business performance.
Drivers of change
Factors that cause change.
Barriers to change
Factors that will cause problems / resistance to change.
Examples of barriers to change
Employee resistance, unions, media coverage, political interference.
Management of change
Practices/measures that can be implemented to facilitate change.
Why is it important to manage change effectively?
To avoid employee resistance, wasting resources, barriers to change and ensure change is successfully implemented.
Lewin Framework
Unfreeze, change and refreeze
Change consultants
An outside team/consultant hired to plan and implement change within an organisation.m
Benefits of change consultants
Have expertise, saves leaders time, objectivity.
Drawbacks of change consultants
Unaware of culture/staff, cost, loses momentum after agents leave.
