Change Management Theories and Model L5 Flashcards
What are Change Management Models? (1)
Change management models are essential planning tools that provide in-depth approaches of theories, methods to implement to organisational change.
What are the key factors in change models? (5)
Framework for Organisational change
Provide guidance to making change
Help navigate the change process
Embed new best-known practice
Ensure change is accepted
What is Kotter’s 8 Step Change Management Theory? (1)
(One of the most adopted change management processes across the globe)
To focus on employee experience and clear communication rather than just the implementation of change.
What are the Kotter’s 8 Steps? (8)
Increase urgency: motivate/engage staff
Create coalition: right people and skills
Communicate the purpose and vision
Communicate often and consistently
Remove barriers, keep things moving
Focus on short-term wins, not end result
Build on the change, never give up
Anchor into culture, embed change
Advantages / Disadvantages for Kotter (CHECK DIZZY FOR IT ESP 6WEEKS GC)
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What is the Nudge Theory? (1)
(Principle behind it is that small actions can have major impact on how people behave)
Modern concept from the field of behavioural science, aims to understand how people think, make decisions and behave.
What are the 4 categories of nudges? (4)
(Nudge theory encourages individuals to make positive decisions and adopt changes without being compelled to do so.)
Provide a reason to change
Plant alternative behaviours
Provide opportunities to practice
Give regular feedback
What is Nudge Theory: Provide a reason to change mean? (1)
A reason to change aims to nudge them into wanting to change of their own choice.
What are the Nudge 1: Reasons to change? (4)
(In Nudge Theory, the reason to change is presented as options available to the individual.)
Play a part in achieving goals
Share organisation’s success
Inspire, excite and motivate staff
Personal development opportunities
What is Nudge Theory: Plant alternative behaviours mean? (1)
It gives options in the choice of architecture of individuals.
What are the Nudge 1: Plant alternative behaviours? (5)
(To achieve success in a strategy, it is crucial that the choices offered are personal and valuable to the individual.)
Training in new skills or behaviours
Embed how change is valuable to them
Aids understanding of need for change
Shown how to apply in the workplace
Supported methods of taking on change
What is Nudge Theory: Opportunities to practice new behaviours mean? (1)
Many individuals find change uncomfortable due to fear of the unknown and prefer to remain in their comfort zone, but practice can help reduce this fear.
What are the Nudge 1:Practice new behaviours? (4)
(The goal is to transition from conscious behaviours to cultivating good habits through practice, transforming them into skilled mastery.)
Provide opportunities for practice
Safe and supported environments
Practical training workshops
Support in the workplace
What is Nudge Theory: Give regular feedback mean? (1)
An element of many change and leadership models, feedback is recognised as vital for adoption of any learning process or behavioural change.
What are the Nudge 1:Give regular feedback? (4)
(Support, encouragement help achieve new behavioural goals, leading to individual being more likely to adopt the required changes)
Reinforces good practice in behaviours
Encourages adoption of new behaviours
Give opportunities for regular smaller nudges
Move to knowledge reduces fear of the unknown
Forced change and Nudged change graph
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(CHECK DIZZY 6WEEKS ESP GC)
Advantages and disadvantages for nudge theory
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(CHECK DIZZY 6WEEKS ESP GC)
