Change Management for Health Informatics Flashcards

1
Q

What are four kinds of changes that all kinds of organizations might encounter, with the likelihood of overlap among the conceivable outcomes?

A
  1. Cultural Changes
  2. Operational Changes
  3. Political Changes
  4. Strategic Changes
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2
Q

MCQ:

It can influence the way dynamic business tasks are led, including computerization of a particular business segment.

A. Operational Changes
B. Strategic Changes
C. Cultural Changes
D. Political Changes

A

A. Operational Changes

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3
Q

MCQ:

  • Occur when the business direction, in relation to its vision, mission, and philosophy, is altered.
  • It changing the business technique from business growth to increasing market share in the overall industry is a case of trust strategic change.

A. Operational Changes
B. Strategic Changes
C. Cultural Changes
D. Political Changes

A

B. Strategic Changes

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4
Q

MCQ:

Influence the international organizational culture, for example, the way the business is conducted such as actualizing a CQI (continuous quality improvement) framework.

A. Operational Changes
B. Strategic Changes
C. Cultural Changes
D. Political Changes

A

C. Cultural Changes

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5
Q

MCQ:

Human resources occur primarily due to political reasons of varying types, commonly, changes that happen on top of patronage levels in government agencies.

A. Operational Changes
B. Strategic Changes
C. Cultural Changes
D. Political Changes

A

D. Political Changes

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6
Q

The organization is driven to change in order to respond to the pressure they encounter from their environment.

A

Overview of Change Management

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7
Q

In the Overview of Change Management, the pressure usually includes;

A
  • Global competition
  • Changes in customer demand
  • New legislation
  • Technological advances
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8
Q

It can also play a vital role in developing change initiatives and implementation.

A

Communication

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9
Q

MCQ:

  • It was proposed by the universally recognized founder of social psychology in the 1950s.
  • It is still highly relevant today and often used as the basis for many change management techniques.

A. Kurt Lewis 3-Step Unfreeze-Change-Refreeze model
B. Kotter’s 8-Step Model of Change
C. Proski’s ADKAR Model
D. None of the above

A

A. Kurt Lewis 3-Step Unfreeze-Change-Refreeze model

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10
Q

MCQ:

ADKAR…

A. Kurt Lewis 3-Step Unfreeze-Change-Refreeze model
B. Kotter’s 8-Step Model of Change
C. Proski’s ADKAR Model
D. None of the above

A

C. Proski’s ADKAR Model

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11
Q

MCQ:

  • Developed by Harvard Business School focuses on efficient and effective change management in a competitive world.
  • This highlights building a strong, collaborative team, and solid strategy.

A. Kurt Lewis 3-Step Unfreeze-Change-Refreeze model
B. Kotter’s 8-Step Model of Change
C. Proski’s ADKAR Model
D. None of the above

A

B. Kotter’s 8-Step Model of Change

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12
Q

ADKAR stand for?

A

Awareness, Desire, Knowledge, Ability, Reinforcement

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13
Q

Business reasons for change

A

Awareness

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14
Q

To engage and participate in the change

A

Desire

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15
Q

About how to change

A

Knowledge

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16
Q

By implementing change

A

Ability

17
Q

To ensure change sticks

A

Reinforcement

18
Q

It is a series of tools, techniques, and processes aimed at successfully effecting change.

A

Change Management

19
Q

What are the common tools and techniques?

A
  • Gap Analysis
  • Problem Solving
  • Negotiation skills
  • Gathering information
  • Mapping of the process
  • Business case development
  • Project Management
  • Requirements elicitation techniques
20
Q

KPI stands for?

A

Key Performance Indicators

21
Q

The KPIs might include;

A
  • Reducing network by x%
  • Improvement in stakeholder satisfaction
  • Reduced time to market
  • Enhance the speed of delivery
  • The return on investment
22
Q

Professionals have a special skill set that qualifies them to assume the role of privacy and security officers who take care of the storage, protection, and maintenance of the information in the health care institution.

A

Health Information Management (HIM)

23
Q

Give an example of Job categories;

A
  • Health Information Manager
  • Health Information Technologist
  • Chief Privacy Officer
  • Health Data Analyst
  • Information Security Officer
  • Health information management department director
  • Health information management system manager
  • Health record technician specialist
  • Clinical coding specialist
  • Patient information coordinator
  • Physician practice manager
  • Health information administrator
  • Revenue cycle specialist
  • Director of quality management
24
Q

What are the three telemedicine in the Philippines?

A
  1. Medgate and Lifeline
  2. MyPocketDoctor and MyDocNow
  3. Medway Healthcare Inc.
25
Q

This telemedicine offers telefollow-up and teleconsultation

A

Medway Healthcare Inc.

26
Q

This telemedicine has a mobile app-based telemedicine center

A

MyPocketDoctor and MyDocNow

27
Q

This telemedicine is a provider of over-the-phone telemedicine services

A

Medgate and Lifeline