Change Management for Health Informatics Flashcards
What are four kinds of changes that all kinds of organizations might encounter, with the likelihood of overlap among the conceivable outcomes?
- Cultural Changes
- Operational Changes
- Political Changes
- Strategic Changes
MCQ:
It can influence the way dynamic business tasks are led, including computerization of a particular business segment.
A. Operational Changes
B. Strategic Changes
C. Cultural Changes
D. Political Changes
A. Operational Changes
MCQ:
- Occur when the business direction, in relation to its vision, mission, and philosophy, is altered.
- It changing the business technique from business growth to increasing market share in the overall industry is a case of trust strategic change.
A. Operational Changes
B. Strategic Changes
C. Cultural Changes
D. Political Changes
B. Strategic Changes
MCQ:
Influence the international organizational culture, for example, the way the business is conducted such as actualizing a CQI (continuous quality improvement) framework.
A. Operational Changes
B. Strategic Changes
C. Cultural Changes
D. Political Changes
C. Cultural Changes
MCQ:
Human resources occur primarily due to political reasons of varying types, commonly, changes that happen on top of patronage levels in government agencies.
A. Operational Changes
B. Strategic Changes
C. Cultural Changes
D. Political Changes
D. Political Changes
The organization is driven to change in order to respond to the pressure they encounter from their environment.
Overview of Change Management
In the Overview of Change Management, the pressure usually includes;
- Global competition
- Changes in customer demand
- New legislation
- Technological advances
It can also play a vital role in developing change initiatives and implementation.
Communication
MCQ:
- It was proposed by the universally recognized founder of social psychology in the 1950s.
- It is still highly relevant today and often used as the basis for many change management techniques.
A. Kurt Lewis 3-Step Unfreeze-Change-Refreeze model
B. Kotter’s 8-Step Model of Change
C. Proski’s ADKAR Model
D. None of the above
A. Kurt Lewis 3-Step Unfreeze-Change-Refreeze model
MCQ:
ADKAR…
A. Kurt Lewis 3-Step Unfreeze-Change-Refreeze model
B. Kotter’s 8-Step Model of Change
C. Proski’s ADKAR Model
D. None of the above
C. Proski’s ADKAR Model
MCQ:
- Developed by Harvard Business School focuses on efficient and effective change management in a competitive world.
- This highlights building a strong, collaborative team, and solid strategy.
A. Kurt Lewis 3-Step Unfreeze-Change-Refreeze model
B. Kotter’s 8-Step Model of Change
C. Proski’s ADKAR Model
D. None of the above
B. Kotter’s 8-Step Model of Change
ADKAR stand for?
Awareness, Desire, Knowledge, Ability, Reinforcement
Business reasons for change
Awareness
To engage and participate in the change
Desire
About how to change
Knowledge
By implementing change
Ability
To ensure change sticks
Reinforcement
It is a series of tools, techniques, and processes aimed at successfully effecting change.
Change Management
What are the common tools and techniques?
- Gap Analysis
- Problem Solving
- Negotiation skills
- Gathering information
- Mapping of the process
- Business case development
- Project Management
- Requirements elicitation techniques
KPI stands for?
Key Performance Indicators
The KPIs might include;
- Reducing network by x%
- Improvement in stakeholder satisfaction
- Reduced time to market
- Enhance the speed of delivery
- The return on investment
Professionals have a special skill set that qualifies them to assume the role of privacy and security officers who take care of the storage, protection, and maintenance of the information in the health care institution.
Health Information Management (HIM)
Give an example of Job categories;
- Health Information Manager
- Health Information Technologist
- Chief Privacy Officer
- Health Data Analyst
- Information Security Officer
- Health information management department director
- Health information management system manager
- Health record technician specialist
- Clinical coding specialist
- Patient information coordinator
- Physician practice manager
- Health information administrator
- Revenue cycle specialist
- Director of quality management
What are the three telemedicine in the Philippines?
- Medgate and Lifeline
- MyPocketDoctor and MyDocNow
- Medway Healthcare Inc.
This telemedicine offers telefollow-up and teleconsultation
Medway Healthcare Inc.
This telemedicine has a mobile app-based telemedicine center
MyPocketDoctor and MyDocNow
This telemedicine is a provider of over-the-phone telemedicine services
Medgate and Lifeline
