Change Management Flashcards
What is inevitable about change?
Change will not stop; it will only accelerate.
What is a common challenge faced during change?
No matter how well-planned, change will face obstacles.
Who is responsible for making change acceptable?
Everyone is accountable for making change acceptable.
When is complex change typically accepted?
Complex change is generally accepted if adequate time is allowed.
What characterizes rapid change?
Rapid change can occur for small adjustments but is often initially resisted.
What is a change trigger?
A change trigger is often beyond the control of those who experience it.
What should be the central focus of managing change?
The central focus should be on the people experiencing the change.
What are the keys to successful change management?
Actions, behaviors, and communication.
What should you manage before trying to influence others?
Manage yourself first.
How do individuals typically respond to change?
At different rates and at multiple levels (personal, professional, social, and organizationally).
How can people perceive change?
As an opportunity or as a danger.
What does resilience mean in the context of change?
Successfully adapting to change.
What is the goal of the ‘Ending’ phase of organizational change?
Understand the change process, address grief, and normalize change.
What is the goal of the ‘Transition’ phase of organizational change?
Regain expected productivity levels and identify priorities & resistance.
What is the goal of the ‘Beginning’ phase of organizational change?
Implement the new changes with flexibility, focus, and a positive attitude.
What does flexibility in managing change entail?
The ability to adapt, handle multiple tasks, and prioritize clearly.
What does focus involve in the context of managing change?
Grasping and sharing vision and goals while celebrating gains.
How can a positive attitude affect change management?
It can stabilize the environment and promote belief in creativity from change.
What are the consequences of not having vision in complex change?
Leads to confusion.
What does the absence of skill result in during change?
It leads to anxiety.
What happens when there is no incentive for change?
It causes gradual change.
Without resources, what can occur in a change process?
Frustration.
What can happen without an action plan during change?
It can lead to false starts.
What questions should you consider in the self-management process?
What am I telling myself? What other meanings have I attached? How do I feel? What do I fear? What will it look like? What can I do to help myself?
What are some habits for managing change effectively?
Simplify, seize initiative, learn or perish, take responsibility, accept messiness, focus on solutions, have a stress management plan.