Change Management Flashcards

1
Q

What is inevitable about change?

A

Change will not stop; it will only accelerate.

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2
Q

What is a common challenge faced during change?

A

No matter how well-planned, change will face obstacles.

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3
Q

Who is responsible for making change acceptable?

A

Everyone is accountable for making change acceptable.

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4
Q

When is complex change typically accepted?

A

Complex change is generally accepted if adequate time is allowed.

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5
Q

What characterizes rapid change?

A

Rapid change can occur for small adjustments but is often initially resisted.

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6
Q

What is a change trigger?

A

A change trigger is often beyond the control of those who experience it.

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7
Q

What should be the central focus of managing change?

A

The central focus should be on the people experiencing the change.

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8
Q

What are the keys to successful change management?

A

Actions, behaviors, and communication.

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9
Q

What should you manage before trying to influence others?

A

Manage yourself first.

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10
Q

How do individuals typically respond to change?

A

At different rates and at multiple levels (personal, professional, social, and organizationally).

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11
Q

How can people perceive change?

A

As an opportunity or as a danger.

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12
Q

What does resilience mean in the context of change?

A

Successfully adapting to change.

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13
Q

What is the goal of the ‘Ending’ phase of organizational change?

A

Understand the change process, address grief, and normalize change.

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14
Q

What is the goal of the ‘Transition’ phase of organizational change?

A

Regain expected productivity levels and identify priorities & resistance.

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15
Q

What is the goal of the ‘Beginning’ phase of organizational change?

A

Implement the new changes with flexibility, focus, and a positive attitude.

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16
Q

What does flexibility in managing change entail?

A

The ability to adapt, handle multiple tasks, and prioritize clearly.

17
Q

What does focus involve in the context of managing change?

A

Grasping and sharing vision and goals while celebrating gains.

18
Q

How can a positive attitude affect change management?

A

It can stabilize the environment and promote belief in creativity from change.

19
Q

What are the consequences of not having vision in complex change?

A

Leads to confusion.

20
Q

What does the absence of skill result in during change?

A

It leads to anxiety.

21
Q

What happens when there is no incentive for change?

A

It causes gradual change.

22
Q

Without resources, what can occur in a change process?

A

Frustration.

23
Q

What can happen without an action plan during change?

A

It can lead to false starts.

24
Q

What questions should you consider in the self-management process?

A

What am I telling myself? What other meanings have I attached? How do I feel? What do I fear? What will it look like? What can I do to help myself?

25
Q

What are some habits for managing change effectively?

A

Simplify, seize initiative, learn or perish, take responsibility, accept messiness, focus on solutions, have a stress management plan.