Challenging the Law Enforcement Organization Flashcards
What are the seven laws of leadership?
P - Proactive communication P - Professionalism P - Positive Attitude R - Reinforcement and Accountability I - Integrity and Honor S - Servanthood M - Mentorship
How many types of Managers are there, what are they?
Three
- ) Leaders
- ) Evil Managers
- ) Innefective Managers
Skills of successful people fall into two areas, what are they?
Interpersonal Skills and Intrapersonal skills
Define Interpersonal Skills
The Ability to Deal With Others
-Oral Communication (nonverbal + listening)
Define Intrapersonal Skills
The Ability to Manage Oneself
-Self discipline, honesty, self awareness
What are the Two commonly recognized psychological reactions to fear?
Fight or Flight
How are “leaders” seen on the issue of integrity and honor?
They possess moral authority; they are ethical and live their lives as models
What is one of the key elements of integrity?
Standing up for Employees, even if politically or organizationally dangerous to do.
Why is integrity demonstrated by backing up their employees highly valued?
Lively view as Courage
-A critical value within a period class culture like law enforcement
Define a leader and what percentage of managers are actual leaders under the three types of managers concept
Leaders tend to generate commitment in most people they supervise; They lead by example.
-10 precent of managers are leaders
Define and Evil Manager and what percentage of managers are actually evil managers under the three types of managers concept.
- Evil managers are consitently destructive to the organizations culture and to the employees.
- They are distrusted and despised and are self centered with predatory perspective on others.
- Ten percent of managers are evil managers.
Define ineffective managers and what percentage of managers are actually ineffective under the three types of managers concept.
basically ethical and caring, but do not practice good leadership. They are not disliked by the rank and file, but they are not respected. Employees cannot trust them to stand behind them. - 80% of managers are ineffective
Who said “You learn far more from negative leadership that from positive leadership. Because you learn how not to do it. And, therefore, you learn how to do it”?
General - Norman Schwarzkopf
In what two ways do Unions or Employee bargaining groups approah leadership in a Police Organization?
Partnership (positive model) - Groups work closely with leadership on common goals such as compensation, benefits, and disciplineary procedures Adversarial (negative model) - Viewing their relationship wiht the agency hierarchy as purely contradictary.
The only way leaders can win battles with (adversarial) unions and support groups is how?
To prove by their ongoing actions and values that their leadership is not a gimmick
What will the biggest problem possibly be in implementing the leadership strategies found in this book?
It would identify fellow managers and supervisors who have failed to demonstrate leadership in the past.
In what two ways will bad or ineffectie managers hamper (“stumbling block”) good leadership strategies?
- ) Evil or ineffective mangers will have already substantiated cynicism toward these leadership strategies.
- ) The Managers themselves - Practicing proactive leadership highlights evil or ineffective leaders’ poor leadership skills, making them uncomfortable or hostile.
How is the integrity of “evil managers” different from leaders?
Evil managers are percieved as unethical and as regularly circumventing rules to suit their personal agenda. They lie. The model the “do as I say, not as I do.”
Ineffective managers’ integrity is seen how?
They compromise when dealing with employees. they tell people what they want to hear and do not let employees know where they stand.
What does servanthood have to do with?
How mangers seem to percieve their role with others and within the organization.
How are leaders seen on the issue of servanthood?
Leaders are servant to others, to the organization and the law enforcement profession. They are percieved as unselfish and not taking their rank too seriously. They work as a team with people rather than over them.
What is one of the most common statements describing leaders under the servant perspective?
“they would never ask me to do anything they would not do themselves.”
