Chain Of Command

Question 1

What is chain of command

Answer 1

Is an unbroken line of authority
Links all employees
Shows who reports to whom

Question 2

Chain of command comprises of

Answer 2

Unity of command
Scalar principle

Question 3

Unity of command

Answer 3

Each employee held accountable to only 1 supervisor

Question 4

Scalar principle

Answer 4

Clearly defined line of authority
That includes all employees

Question 5

Responsibility

Answer 5

Duty to perform work task assigned

Question 6

Accountability

Answer 6

Authority and responsibility brought to alignment

Question 7

Delegation

Answer 7

Transfer of authority and responsibility
To positions below
In hierarchy
Maximum flexibility
Motivating

Question 8

Line authority

Answer 8

People in management positions
Have formal authority
Direct and control
Immediate subordinates

Question 9

Staff authority

Answer 9

Narrow
Right to advice and recommend
Council staff specialist / expertise
From various departments

Question 10

Span of management (how much control)

Answer 10

How closely supervisor can monitor subordinates .

Less involve
1. Stable routine
Similar task performed
Single location
Highly trained need little direction
Rules and procedures ava
Support system ava for manager

Question 11

Tall structure

Answer 11

Narrow span
More hierarchical levels

Question 12

Flat structure

Answer 12

Wide span
Horizontally dispersed
Fewer hierarchical levels

Question 13

Centralization and decentralization

Answer 13

Pertains to hierarchical levels
Decisions are made
Centralization decision authority - too
Decentralization - authority push down - low level

Question 14

Types of departmentalization

Answer 14

1. Functional
2. Divisional
3. Matrix
4. Team
5. Network