ch.9 orgamizations

Question 1

workplace in which differences are either ignored or devalued will encourage individuals at low statuses of identity development to remain static and individuals at higher statuses of identity development to regress.

Answer 1

Mono-cultural workplace

Question 2

workplace where diversity is important to the business strategy will encourage individuals with low identity development to progress and those at high statuses of identity development to sustain that personal growth.

Answer 2

multicultural workplace

Question 3

What about leaders, how should they behave

Answer 3

Progressive, Parallel, Regressive: Leader/Follower Statuses

Question 4

Disagreement over team roles
Different interpretations of what someone meant by what they said or did
Reason for a missed deadline
Interpretation of a joke
Reaction to a performance review
Reaction to patient or provider behavior

Answer 4

Interactions in a diversity context-Situations

Question 5

Interactions in a diversity context- Identity Status- Majority

Answer 5

naiveté, dissonance, defensive, liberal, self exploration, transcultural

Question 6

Interactions in a diversity context- Identity Status- Minority

Answer 6

conformity, dissonance, resistance & immersion, introspection, synergy

Question 7

How do we begin developing our group identity stauses?

Answer 7

Through families, communities, and other social networks

Question 8

Is group ideneity status immutable?

Answer 8

No, it can be changed through experience and self-reflection. Conscious decisions on part of the individual

Question 9

a system that provides a context that can encourage or discourage group identity development

Answer 9

Health care organization